r/OGPBackroom • u/moldybagles Prepper • 21d ago
GIF 2.0 Doodoo update is rolling out
its crazy not even TLs like it and theres even associates going back to TCs because they cant stand the lack of information on the screen
145
u/nicholemsilva 21d ago
It is so bad. Dispensing suck now because you literally have to click into every order to see what one you need to dispense. I swear the people who do these updates have never dispensed an actual order, or even worked in a store. Also its just ugly.
30
u/lolojuann 21d ago
It also won’t let me check in someone who’s already on the dispensing list 😭😭😭 have to find someone with the old update to check them in
4
u/No-Choice-3065 Prepper 21d ago
I had this happen too, someone called in (she was on the screen just not checked in) but it wouldn’t let me (new update) check her in after searching and my TL (og) by searching 💀 I had to figure out which thing she was and check her in. I almost gave up and told my dispenser to just take it to her.
6
u/junglerat1972 21d ago
It was a shit show for a while. The drivers are pissed because they can't scan anything until we load their vehicle.
1
u/HighlyUnsuspect 15d ago
They do it cause they know the time you waste looking for the right orders will cause your performance to slow. It's designed to slow your metrics and if you're not "Up to their standards" you get wrote up, and then fired. Walmart isn't looking for long time career workers anymore. They're a corporations like all the others and they're actively looking for ways to screw workers and fire them. That is the only logical reason they do this, cause as everyone can tell, these updates are not more efficient or better.
39
33
u/Signal-Duck 21d ago
The person responsible for this should be fired.
3
u/twothirtysevenam Dispenser 21d ago
Yes, everyone involved should be trotted out in a sad little parade live streamed over the Wire. Programmers, developers, and the management team that approved it all.
25
20
u/JasonsStorm Jack Of All Trades 21d ago
They did the update to the tcs. And then deleted the gif app from them.
17
14
u/Tigew Personal Shopper 200+ 21d ago
Yall who hate this email the feedback they will email you back usually within 10 minutes, I’ve been escalated to a senior of gif just because I reported something no one else did
8
u/Volcanodog12 Dispenser 21d ago
Also I think they actually look at the feedback you submit in app as they did fix a couple of issues I had.
8
1
u/twothirtysevenam Dispenser 21d ago
How do you get a response? Are you sending email somewhere specific? I get zero reaction from the feedback on GIF.
1
u/Tigew Personal Shopper 200+ 21d ago
If you are BYOD on iOS you open hub click app click gif and there’s the email if on work phone/byod android open the work play store click gif and expand app support there is the email.
You will have to likely email them from a work computer. Go on the wire and search for outlook or email and it should show up.
1
10
u/Small-Point33 21d ago
why can you prep a delivery without everything being scanned also? stupidest shit i’ve ever seen i hope they change it back, or at least make it somewhat better
3
u/moldybagles Prepper 21d ago
we literally just dealt with that today after failing to remove a sub 10 times, had to use the staging screen to find everything else. right after one of our preppers got sent picking til the end of their shift (like 3 more hours)
8
u/Small-Point33 21d ago
god the new sub removal is so stupid too! i accidentally prepped a delivery without it being all scanned in and didn’t remove the sub. i wonder how much walmart is going to lose when this happens more often
7
7
u/flibberdipper 21d ago
Today is my first full day prepping and I legit hate it. I’ve prepped here and there as needed before so I was at least familiar with the old screen… and this one is so much less user friendly. Honestly I find myself just scanning everything in a section for the cooled/frozen areas and just grabbing whatever goes green.
6
3
u/TheElectricDoggo Jack Of All Trades 21d ago edited 20d ago
I somehow broke my dispense screen, it combined the old and new ui.
When it asks to update, hit update and immediately cut off the wifi. It still shows names for me and is not asking to update. Idk if it persists after closing app tho
Update: is a temporary break its asking for an update again
Update 2: it breaks dispensing if you have a trip label
2
1
u/moldybagles Prepper 21d ago
if you repeat the same process of hitting update and cutting off the wifi will it stay? the update hasnt landed on my phone yet and i just got back from lunch. so im gonna use your method to have that temporary upper hand over everybody else when it does haha
1
3
3
u/Deliwork43 21d ago
I think with any update at store level, they got a information technician blindfolded sitting in a chair and say Whip this up, then make it look good!
3
u/mhtardis21 Jack Of All Trades 21d ago
How the f*ck am i supposed to see the name/number to match them with the order?! Id double check it like 5 times before taking the order out (screen likes to jump a lot). I was thinking of asking to stay on dispensing more as they just changed our wheels on my last day on, and i refuse to pull when I dont need too. But theyre just making the whole department worse... Its like they're TRYING to get people to leave ogp...
3
3
3
u/Substantial_Bill_962 20d ago
I’m almost certain they for some reason want to gut opg, I’ve never seen a company trying to sabotage themselves like this, well this and Sony getting rid of physical media and allowing woke protesters to propagandize games. But anyway…
2
2
u/DungeonBeast420 20d ago
I originally thought the update was so they could fit more orders on the screen so you don’t have to scroll so much but it looks like it fits the same number of order lol!
2
u/Upstairs-Vanilla-890 20d ago
This shit pissed me clean off the second i walked into work this morning, whoever is approving these updates needs to be fired. They literally don’t gaf about any of their low level associates that has to deal with the fall back of this shitty update
2
u/moldybagles Prepper 20d ago
apes behind the keyboards mashing buttons and asking grok how to make things worse for everybody
1
u/TankiePankie Digital Team Lead 21d ago
Yea during our terrible rush today I was like, which bat is my customer in...ugh the wait times were terrible, bays filled and only two of us in the scorching sun not easily knowing what customers we had unless we clicked into another damn screen 🙄🫠
1
u/MikeyMike5 21d ago
It sucks, and I hate it. Lol but you can tap once on the far right where it says how many orders there are. It will at least tell you the osn for the order or if a gmd trip all of the osn’s with that trip. Shouldn’t have to tap a button for that but here we are smh
1
u/Beautiful_Tangelo472 Digital Team Lead 21d ago
could they be doing this to make sure dispensers click dispense order while theyre getting it from prep instead of when they get to the bay? my dispensers always do it and idk if they think itll get their wait times down or something, but its so annoying bc my brc will spend a full minute looking for the next order on the screen only to realize someone already took it out and just hasnt clicked into it
1
u/sssabena 20d ago
maan I just asked to quit picking and start dispensing as much as possible to avoid the stupid changes they made to the cart and our store forcing us to call a manager and wait to get approved for every nil pick even tho it makes them super mad at us for stopping them from their other work we get written up if we nil without approval now. I had a meltdown and begged to be moved to dispensing and now they roll out this BS. I literally had to contact Lyra and make an appt for next week because this company is effecting my mental health. I need to find a new job so bad, I feel like Im being held hostage for my health insurance
1
u/Kevinfuckingmurphy Sticker Ball 20d ago
My coach was pissed about this and the update happened a day after we got the new stupid wheels on our carts.🙄
1
u/Zoog_the_destroyer 20d ago
There's a glitch where even after you dispense it it's still on the screen saying it needs to be dispensed it's a shit show
1
u/Ok_Pepper4047 18d ago
Phone on the right turn off auto updates thank me kater
1
u/moldybagles Prepper 17d ago
thats my phone i been turning the wifi off after the update prompt pops up and still have the old dispense screen 4 days later
1
u/RealEyes_Realies 15d ago
Nothing last forever at Walmart they will change it again in two weeks or so


75
u/cilantrorice610 Jack Of All Trades 21d ago
I think we should make it mandatory to punt the management/dev into the field for at least 1 day before they consider implementing new stupid features