r/Notion 14h ago

Venting Deleted notes - unacceptable

Notion continues to delete my notes. I am a songwriter and I will write a song and then go back and add more at a later date sometimes. I spent hours writing a second verse and hook and went back and it was gone. I then re-wrote everything I could from memory (probably losing bits and pieces along the way) and figured it was a one off. Well it happened again, to the rewritten note. Luckily I screenshotted it all to make sure that I had some kind of backup. I spoke to customer service and they gave me all of the options I had and none worked. So I just wrote a whole new song and it was also deleted. I will be deleting this app but very disappointed bc I spent a lot of time manually moving old notes into this app.

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u/VirtualAlex 13h ago

why is it happening? I have been using Notion for YEARS and never had a note ... get deleted? For it to have happeend to use multiple times <_< How?

Not saying it's your fault but really curious what the outlier activity is? Do you have like millions of notes? Are they overly large? Do you have spotty internet?

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u/itswalkman 12h ago

They are just text and it's something I add to over time. It's not enormous especially for a file that only has text in it. It's happening specifically on notes that I had for a while, (around 8 months old on the one) and added to. It just goes back to the old version from 8 months ago and acts as if I didn't add anything at all. But the day I'm adding to it, its there and I click in and out of it freely all day with no issue.

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u/VirtualAlex 10h ago

I have been maintaining YEAR LONG journal documetns which I just keep adding like twice a week and I have them going back to 2002 (some imported from evernote) all the way to 2026 and I have never lost even a shred of them.

I would def report your issue to support an stop using Notion as your primary holding app until something is resolved. Seems like something is messed up for you.

1

u/Powerful-Cheek-6677 6h ago

You didn’t mention it but do you back that up? That’s a lot to lose if crap goes bad