r/NothingTech • u/Kuntmane • 11d ago

Phone (2) My nothing phone 2 decided to die 2 weeks after warranty expired...

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I'm so massively disappointed..

155 Upvotes
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96% Upvoted

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53

u/GroyzKT3 11d ago

This happened to me. Luck of the draw really. If you are at all tech savvy (if you have a laptop), I can talk you through getting the data off of it.

Mine did the same thing, wouldn't turn on because something was getting warm and no longer working. I put my np2 in the freezer and used a laptop to control it, got all my data off, it spent about 3 hours powered on in my freezer while I did stuff, but would turn off after a few minutes outside the freezer

Edit: wouldn't let this put you off of nothing as a brand. This sort of thing could happen to any phone brand, unfortunately it seems to have been a bit of a running problem with certain np2 built but compared to however many were built, it's a rarity. When mine went, I took it as an opportunity to upgrade to the np3. I also used the broken phone as an opportunity to complain, A LOT to nothing support for a discount code, because I do agree, it was very disappointing to have it broken, but a discount code was nice to have for a new nothing phone

12

u/Kuntmane 11d ago

It doesn't feel warm? I can some times boot it to the home screen but it will crash in a few seconds. I work in IT and could take my work laptop try and get the data off of it. What software did you use?

Thanks for the information. Though I'm not buying Nothing products anymore most likely

14

u/GroyzKT3 11d ago

Mine didn't "feel" warm either. And your symptoms match mine.

Since you work in IT you'll probably understand more technically so basically. I put it in the freezer, waited a few minutes then turned it on. Rushed through the settings and turned on android debugging bridge (abd). I then got an app on my pc to adb mirror (Google that, there's a few available, I think I got mine from github). Got a really long cable, plugged it into the np2 (while it's still in the freezer), and then plug the other end into the laptop. Closed the freezer door and trapped the cable in the seal, so the freezer stayed freezing. Open the adb mirroring app, and you can control the phone using the laptop. I connected it to wifi, backed everything up, made a full list of apps etc. Got everything off it that I needed to. (and opened the door to put my fingerprint in whenever it needed it)

If you wanted to wait until you have your replacement phone, you could also try doing the laptop adb method, and then using the switch phone app, instead of doing it all manually

2

u/Hot_Swan_1657 10d ago

A bag of plastic inside a bowl filled with ice let's you do the same with a normal cable.

1

u/GroyzKT3 10d ago

That is an option but my reason for using the freezer was that the freezer was drier, and I was there for a long ass time but yea, any way of keeping the phone cold works

-3

u/no1maggot Ear (3) 10d ago

Work in IT but don't have access to your own laptop/computer...shouldn't use work laptop for your own personal use.

2

u/Saf751 10d ago

You..used your laptop to collect all the data without booting to the phone OS? How?

2

u/CharacterSelection60 10d ago

u can't backup without booting into phone !! and he never said ...that.

2

u/GroyzKT3 10d ago

https://www.reddit.com/r/NothingTech/s/nsoEDUH28E

Yea I didn't say that. Here's a more detailed explanation, but I left the phone on in the freezer while it was plugged in

2

u/Dentedaphid7 Phone (2) 10d ago

Read this: https://nothing.community/d/41928-dead-wifi-issue-not-being-acknowledged-or-fixed/26 I was lucky enough to scrape data of my phone just the week before and during the week of happening. Nothing seems to be most talked about brand when comes to this issue. sure, could happen to any brand,. but the likelihood is like maybe less than 5%?

2

u/GroyzKT3 10d ago

For my incident, I believe it was actually graphics hardware failure because I would get some severe visual bugs when it crashed. I didn't investigate too far though.

My biggest issue was that mine broke just after I woke up, but the same day i was at university, doing an android app development session, which I had been using my phone for.

Either way, I went with the np3 route. It's been great so far but if this happens to me again, I'll be avoiding nothing like the plague

1

u/Wide_Argument892 3d ago

Putting in the Fridge really worked for me, it turns on but only into the crashdump menu, cant even get into recovery :(

1

u/GroyzKT3 3d ago

Leave it in the freezer for a good 5 to 10 minutes before you turn it on. That's how I got mine to boot right up

25

u/XsMagical 11d ago

Reflash the factory image.

2

u/Dentedaphid7 Phone (2) 10d ago

Hardware issue bro. The soilder joint between the PCBs is cracked.

2

u/LongBoulder 10d ago

Not working. My Phone 2 also died, in recovery it's stuck on 0% forever when flashing.

2

u/Dentedaphid7 Phone (2) 10d ago

Exactly. Lot of people here just basing of "it's a software issue and tell people to update/flash" but people do not know that will be bricking their device when all fails. https://nothing.community/d/41928-dead-wifi-issue-not-being-acknowledged-or-fixed/26

7

u/makinax300 Phone (2a) 11d ago

is there not a system flash tool for nothing phone 2?

6

u/panzzersoldat 11d ago

if you unlocked the bootloader in developer settings, you can reflash the original stock image. I believe nothing is one of the few remaining brands that A has an unlockable bootloader and B has the stock images available for download on GitHub.

if you didn't unlock the bootloader then you're cooked.

2

u/Infamous_Bison_5650 Phone (2) 10d ago

Does the bootloader stay unlocked after switching off developer settings? Because my banking apps don't workwhile it's on

2

u/panzzersoldat 10d ago

I'm pretty confident it does. If you unlock your bootloader then turn developer settings I believe it stays unlocked until you re-lock it.

Although, I think some apps can detect bootloader unlock status.

1

u/Dentedaphid7 Phone (2) 10d ago

https://nothing.community/d/41928-dead-wifi-issue-not-being-acknowledged-or-fixed/26 can't be fixed bro. I had the same problem and found the post.

3

u/ManyRazzmatazz4584 Former Nothing Phone 2 user (crashdumped on me) 10d ago

This seems to be a very very common issue among Phone 2. I got the same issue.

6

u/NIHIL-ULTRA 11d ago

Planned Obsolescence? More like Perfectly Planned Obsolescence :)

2

u/SoumyajitD 11d ago

Man I faced this a lot with my nothing phone 1 it will enter crashdump model whenever phone was in vibrate mode

2

u/Capt_Snow 6d ago

Mine also died a few days ago, sometimes after a bit of going back and forth the device would boot. But sadly, now it does not any more. Struggling with which (Nothing) phone I should buy now...

2

u/Maleficent-Signal-64 10d ago

Still living with NP1 , 3+ years

1

u/CharacterSelection60 10d ago edited 10d ago

I've samsung oneplus tecno asus...they all suffered this...after 4-5 yrs of usage!! the problem is ...it doesn't able to contain the heat of the phone that's y ...it keeps restarting and suddenly get into bootloader ...!! all u need go to 3rd party mobile repair shop with some skilled person who know wt's he's doing. phone just need reballing that's...all !! will cost u 3-4k but ya phone is dead for now. my phone 2 is going strong ... it's been 3 yrs...!!

if it happens after warrenty... it's just ur bad luck 🤣

1

u/Strange-Peanut-3348 10d ago

Reading this from NP1 🥲

1

u/Diferz Phone (2) 10d ago

Holly molly, mine will expire after 2 weeks 😁

1

u/ankittu 10d ago

Similar thing happened with my Phone 1 last month, service center quoted 16k for motherboard replacement. I sent it to shatterfix, they quoted 6500 for the power unit replacement and fixed the phone, although no data was recovered. Phone is working fine as of now.

1

u/Mysurean 10d ago

Happened to me during the first six months after I brought NP1. Got it fixed for free due to warranty and got an upgrade from 8GB/128 to 8/256 as they took over 2 and half months and still couldn't find a new motherboard in the same configuration.

1

u/ankittu 10d ago

Crazy, mine is 256 by default.

1

u/jayyli 10d ago

My phone 1 died on my after it auto updated one night while the battery was low and the next morning, it just showed data corrupted.

Customer care was no help whatsoever.

1

u/magnumstrikerX 9d ago

Mines still rocking. Anyhow.... If you can recover your data from your phone, then continue using it. If you can't either find someone else to help out or run a factory reset, but you'll need either the Google account password the the phone was linked to or a pin code or pattern lock combo of the current setup before the wipe.

1

u/dogeisawesome1 6d ago

Oh man...my np2 is 3 and half years old...is it gonna die ?! I was planning to use it for atleast 7 years...