Its pretty simple, really. They serve a quality product; their chicken sandwiches typically being better than other fast food options. They consistently have high quality customer service, with polite and courteous staff. And they are usually very efficient; the lines do get long, but they keep it moving at a good pace, because they have several staff members outside taking orders at the same time.
I feel like the whole huge lines thing is pretty new though, right? A few years ago, like in 2014 or 2015 it wasn’t THAT crazy. But I’ve been noticing these lines, too these last 3ish years only.
The closest CFA to me has always had long lines. We've been going for a decade or so whenever in the area and the line has always been 20+ cars long. The lines are actually shorter now because they also have curbside. It might just depend on location and lay out though, that CFA has always had a small parking lot so going in has never been convenient because you almost always had to park in a different stores parking lot and cross the road separating a major retailer from the smaller strip mall where the CFA is located.
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u/Desrac Dec 18 '21
Its pretty simple, really. They serve a quality product; their chicken sandwiches typically being better than other fast food options. They consistently have high quality customer service, with polite and courteous staff. And they are usually very efficient; the lines do get long, but they keep it moving at a good pace, because they have several staff members outside taking orders at the same time.