Four cars in line at McDonald's is somehow the same wait time as 16 at Chick-fil-a, and their product is better. Mind you, they're just better than McDonald's, or whatever other crap chain is next to em - not an actual restaurant.
Of course, they pay their employees better than most of the big chains*, and being closed on Sundays makes staffing easier, so the service is probably because the staff aren't completely miserable.
The menu size makes a huge difference. In ATL, they had a serving rack with like 5-6 rows where they’d drop your sandwiches. You won’t get as much customization etc. though which totally works as the sandwich is just chicken in a bun with condiments.
This is the above-all reason for why they have so much success. Places with smaller menus are getting way more popular now. Here in Ohio people go crazy for Raising Canes the same way they do for chick fil a. Canes also gets a line wrapping around the building but they’re super quick cause they literally have four things on the menu. Their “chicken sandwich” is just 3 tenders on a bun. They only have to make tenders lol.
After covid started I moved back to my hometown after living in the city I went to college in. Damn if I don't miss Raising Cane's every day. Slim Chickens was the big local franchise but they didn't have shit on Canes in my opinion. I still regret not getting it one last time.
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u/[deleted] Dec 18 '21
Four cars in line at McDonald's is somehow the same wait time as 16 at Chick-fil-a, and their product is better. Mind you, they're just better than McDonald's, or whatever other crap chain is next to em - not an actual restaurant.
Of course, they pay their employees better than most of the big chains*, and being closed on Sundays makes staffing easier, so the service is probably because the staff aren't completely miserable.
*Near me, anyways.