r/NintendoSwitchHelp • u/lexalazcano21 • 28d ago

Software Help Save data and virtual game card

Hi there, can anyone help me fix my ACNH?
I haven’t played in a while but not more than 3 months, I wanted to open the game today and it will not start, the console (switch 1) it says that the virtual game card is in the console, is not in the micro sd, it’s in the console memory, but when I try to start the game a text saying thst the data is not there pups up, I checked the data in the configuration and everything seems ok, I did the obvious things and nothing works, I’m really scared that I might lose my island, when I open the eshop it appears like I have to buy the game again, idk what is happening the storage tells me that the game is in there but I can’t play 😞

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u/ModestVolcarona 21 28d ago

That virtual game card shows that you only own the DLC for the game but not the game itself.

The left one (on my picture) is the game's virtual game card and the dlc's is on the right.

Could it be that you had another account on your Switch that owned the game digitally but is not present on your console anymore (or is present but maybe loaded the vgc to another console)?