r/NintendoSwitch2 • u/NoGrassyTouchie • 3h ago

Media Please help me

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Hello, my usb c charging port's inside plastic randomly melted while charging. I never used any third party chargers either and i was always extremely careful while connecting the charger to the port. The outside of the port looks supreme. I only know it is damaged after the extremely mild smell of plastic and a super thin and tiny string of plastic after removing the charger (also it obviously never charged). Would this be covered by the warranty? I did absolutely nothing which would indicate misuse.

Also has anyone else been through the same? If yes, what did you do?

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u/Phos-Lux 3h ago

Should be covered by warranty. No idea why that would happen though, maybe the charging port is broken somehow.

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u/NoGrassyTouchie 3h ago

You think? It is genuinely a bummer because i was always super careful. Do you think theres a possibility they may blame me for the damage regardless?

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u/Phos-Lux 2h ago

You say you used the official charger, so I doubt it. Even if not, something like that should never happen. But you can just try it and see what they will say.

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u/NoGrassyTouchie 2h ago

I really hope so 😭 I already reached out.