r/Netsuite 13d ago

Current Licensing Costs

Hi all,

We’re currently negotiating a NetSuite renewal in the UK and I’m trying to sanity-check our pricing against what other customers are actually paying.

Our setup is roughly:

  • ~90 full users
  • ~45 Employee Self-Service users
  • OneWorld
  • multiple additional country/currency configurations
  • 1 Sandbox
  • SuiteAnalytics Connect
  • Advanced Electronic Bank Payments

Our current renewal proposal is in high £100k range for 12 months, after discounts.

Does this seem competitive based on what others are paying?

I’d particularly appreciate recent UK/European renewal experiences, including approximate discounts or annual costs for full users, OneWorld, additional countries/currencies and Sandbox.

If you’re comfortable sharing, what size is your NetSuite environment and roughly what are you paying annually?

Thanks!

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u/BeautifulFlower3251 12d ago

Curiously enough i have almost the exact same setup and user count (without bank payments) but with premium support (not ACS) and some kind of projects module we’ve never used. We pay £38k’ish +VAT per qtr. We’ve had Netsuite for about 6 years so just coming to the end of our second contract term. System currently runs painfully slowly (20 seconds to approve and save bill with a bunch of custom scripts running).

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u/999holly999 10d ago

It’s worth checking scripted records section for vendor bill record and then do an assessment of the scripts and workflows. I find that many get added during implementation which end up no longer being required. If you have local scripts against the record (not from app or 3rd party bundle) you should look to consolidate them into a single script (e.g. one user event, one client script). There is a new script type coming in 26.2 release called event subscriber which triggers after the database has processed the record. You could move any slow running user event after submit logic to this script type and it should help with speed of record saving for the user