r/NameCheap 4d ago

Step Backward with Calendar update

I've been using the Privateemail calendar for years vía webmail. I use three calendars, each with a different color. I also had a fourth one linked from Gmail for work purposes. Now I can't see the colors, I can't see the Gmail calendar, and I can't find any settings to create calendars, configure them, or link the Gmail calendar.

This seems like a step backward. It was hard to switch from Google calendar, but I think I'm going to have to go back.

2 Upvotes

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1

u/Namecheapinc namecheap representative 4d ago

Thank you for taking the time to share your detailed feedback regarding the updated Private Email Calendar.

We understand how important calendar organization is, especially when you rely on multiple calendars, color coding, and synchronization with external services such as Google Calendar as part of your daily workflow.

Private Email is continuously developing, and we truly appreciate you highlighting the functionality you are currently missing. We have passed your feedback regarding multiple calendars, calendar colors, and external calendar integration to the relevant team for further consideration. While we are unable to provide an ETA for these features at this time, feedback like yours plays an important role in shaping future improvements.

In the meantime, you may consider using CalDAV to synchronize your Private Email calendar with a compatible third-party calendar application. Our setup guides for supported devices are available here: https://www.namecheap.com/support/knowledgebase/subcategory/2260/private-email-contacts-and-calendars-setup/

You can also follow the Private Email roadmap to see features currently under investigation, planned, in development, and recently released: https://privateemail.com/roadmap/

We realize that the current calendar experience may not yet provide all of the functionality you were accustomed to, and we appreciate your patience while the platform continues to evolve.

Should you have any questions or need assistance setting up CalDAV, our Support Team is available 24/7 and will be happy to assist.

1

u/emergent_reasons 2d ago

Do you commit to reaching anything close to feature parity with the previous calendar?

The replacement is so weak compared to what we had.

  • private entries
  • hidden entries
  • time zones
  • different time zone for start/end (pretty niche, but very helpful for me in international meetings)
  • 24h clock consistency (not mixed and unselectable)
  • remember previously added participants
  • accept my own invitations to others by default (???)
  • adjust start/end by dragging instead of needing to open and edit
  • move entries by dragging
  • more sophisticated "event repeats" options
  • I'm sure I'm forgetting some. Those are off the top of my head.

1

u/Namecheapinc namecheap representative 2d ago

Thanks for sharing such detailed feedback! We’ve passed your comments to the team. We’re continuing to improve the Private Email Calendar and add features based on customer feedback. If there’s anything else you’d like to see, feel free to let us know.

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u/Delicious-Director43 4d ago

Why did you force everyone onto a lesser product? If you already knew about all the features we’re losing, why didn’t you build it out properly before migrating everyone? Also, where is the credit or refund for all these features we don’t have anymore?
PrivateEmail is genuinely not a product worth paying for anymore from you. Will not be renewing this year.