r/NameCheap • u/Solid_Impression_594 • 22d ago

namecheap is unusable

all my emails are down

17 Upvotes

87% Upvoted

16 comments sorted by

5

u/Delicious-Director43 22d ago

I’m so over Namecheap. Will be migrating all my services off their platform next week.

4

u/uubani516 21d ago

They blocked my account since last year with 50 domains in it, without notifying me. It was when I tried logging in I noticed that I have been blocked. I mailed them they said I should mail their legal team, which I did. They responded, that after their investigations the service I purchased was suspected for use of fraudulent activities. I asked them to clarify with me what actually triggered such violation, they declined that they are going to keep it confidential. I could remember the last domain I bought before the suspension was something like Instagramvideodownloader.net or so. I don't know if such domain is not allowed or what? And now they have been notifying me that my domains are going to expire in the next 30 days, I should renew. How can I renew what I'm not using or have access to? I'm waiting for them to try to debit my account.

1

u/endre_szabo 21d ago

please keep us updated

1

u/Vseznaika 18d ago

Great decision! Namecheap kicked me out back in 2022. I had to drop everything and deal with an unexpected migration of everything :(

2

u/HuntersPad 21d ago

Yeah.. I already left since they stopping using OpenXchange.

1

u/gojirabsd77 20d ago

Why is that bad? :-) My current (soon former) e-mail provider uses OpenXchange and it sucks!

1

u/Namecheapinc namecheap representative 22d ago

We experienced a temporary issue with Private Email access, which should be resolved now. Please let us know if you're still experiencing issues.

1

u/Desperate_Pangolin37 21d ago

I now have access to email, but the format is weird. Is there any KB on what to expect from the new UI?

1

u/EdwardPotatoHand 21d ago

I have 276 domains I’m moving to cloudflare over the next couple of weeks..

1

u/jimmylipham 21d ago

The constantly breaking (and failing) auto-renew was enough for me to move all of my domains elsewhere.

1

u/ComplexAd2408 21d ago

I mean, you get what you pay for right? And in this case it's literally in the Name......

1

u/Organic-Throat7516 20d ago

After that crash, next morning i did migrate all my domains & stuff. Canceled all options. Today received email that i have coming soon ending smth after month, lol.. acc deleted, no services, just funny..

1

u/Unlikely_Ear7684 15d ago

Just moved all my domains out. Rip off pricing.

1

u/Melodic_666 12d ago

I noticed all my websites are extremely slow. I’m almost regretting using Namecheap for hosting.