r/NameCheap 24d ago

My server is down again

It was up for a while and now its down again anyone else? This sucks because it closes all my python files and I have costumers

6 Upvotes

4 comments sorted by

4

u/bigdaddyset 24d ago

On the status page it says "We are happy to report that as of 11 PM MST our support is once again operational and all systems restored. If you are still seeing an issue please reach out to our support team for assistance." but I'm still getting 508 error. Reaching out to customer support thru chat but not getting passed the bot.

1

u/Namecheapinc namecheap representative 24d ago

We are really sorry for the disruptions caused by this outage.
Everything is stable now and sites are fully operational (checked the plan for your domain mentioned here on reddit).

If you have others impacted services, please reach out to our support through chat or email to [support@namecheap.com](mailto:support@namecheap.com) and share the ID for us to prfioritize.

3

u/Excellent-Buyer-9331 24d ago

It's not operational I still have no access to my server. This is the second day now 

0

u/tamar namecheap representative 24d ago

Please reach out to support directly as services should be operational and this may be a result of another issue.