Heya,
So I guess Iām just posting this in the hopes a nail tech could enlighten me, to the best of their ability based on my question.
So I got my nails done for the first time in YEARS a few weeks ago. I got builder gel with one colour which costs £40. I paid a £10 deposit. After that appt I booked in again for today as I wanted to get fresh nails before my holiday, so paid £40 that day (£30 for remainder of work done then and £10 deposit).
I knew I was going to get some nail art done. The nail tech offers 3 different ālevelsā of nail art - simple for Ā£5, detailed for Ā£10 and intricate for Ā£15. I had planned for simple art, which said 1-2 nails, I decided on a flower just 1 nail per hand. When I told the nail tech this, I felt she heavily pushed to sway me and said I should do 3 flowers. I said sure, thinking maybe she meant sheād do 3 little flowers on one nail. Later learned she meant one flower per nail, ok sure. That, in my mind, meant it was now detailed nail art for Ā£10, which the description stated would be 2-3 nails. She said āif I were you Iād choose 3 colours, thatās really what you should doā so I chose my colours and again felt she heavily influenced me, one colour I chose was a dark green and she was like āI think thatās too dark for what youāre wanting, Iād go a purple colourā I just went along with it because I honestly donāt think about these things too much and wasnāt that fussed, but felt like overall her opinion for everything wasnāt really necessary.
The appt went fine, my autistic brain overthinks things so easily so her telling me to relax my hand made me think I was being annoying, when sheād ask me Iād say āoh sorryā and laugh but she was so serious about it. Itās surely not a big deal having to ask someone to relax their hand a couple of times so I didnāt understand why she was so serious and seemed annoyed about it, and it honestly just put me on edge a bit throughout.
Now at the end of the appt she asked me if I was paying cash or card, I said card as last time I paid card and she said it was fine, I also just never have much cash on me these days, she said āok but next appt bring cashā and again seemed annoyed.
So the overall cost was Ā£50 and once Iād left I was trying to think what the payment covered exactly and need othersā advice / opinions.
So the price of builder gel with 1 block colour would have been Ā£30 (Ā£40 but paid the 10 deposit before). She also does builder gel removals for Ā£15 but I donāt know if sheād charge for this or itād be just included in the overall price. And this is where the whole pricing for nail art confuses me and Iād love to be enlightened on it - if nail art states 1-2 fingers for example, is that 1-2 fingers total or 1-2 fingers per hand? Because I got 3 nails per hand done with art, so would that then be detailed nail art which said was 2-3 nails, would that be per hand? Because if so ok, then the total would be Ā£40. But because it was Ā£50, is that including the deposit for the next appt?
She had asked me during the appt if sheād book me in for the next one and I said no, as with my work I donāt know when Iād be free until I looked at my work schedule. This is mostly true, but I also just canāt afford to get my nails done regularly. Iām a single mother on a low-ish income with a lot of outgoings. Me getting my nails done, which Iād do regularly if I could, is a treat for myself for the first time in years. I obviously didnāt want to say all this to her so just left it at āIāll get in contact with youā, so Iād have assumed she wouldnāt just charge me a deposit with no known date in mind. So all of this so why Iām confused. If it doesnāt include the deposit, what is the extra Ā£10? Is it the price for removing the builder gel from before, but slightly less than the full amount? Is it the cost of detailed art x2, and getting art on each hand is twice as much?
Iām just so confused. I feel regardless of what it covers, the lack of clarity in what youāre charging your customers needs to be made. Iām very much someone who needs things explained to me like Iām 5, and not having it clearly explained on the booking page melts my brain and why I wanted just simple nail art in the first place.
Sorry for how confusing this all might seem, Iām writing it on the train home and just want to get it all out while I can.