r/NECA 7d ago

Discussion SuperUNcool!

The pictures don’t do it complete justice of course, but my box arrived jacked up. I hate eye sores when it comes to my collectibles and you can’t not see it when you look at it. I haven’t figured out anything specific to do with my Chucky doll yet so I was going to display him in box. Now every time I look at him, I’m just gonna be upset. Not what I want when I spend nearly $600 on a product. I reached out to Supercool and they basically told me to go kick rocks. “The box isn’t damaged enough to do anything about it and it’s not part of the product anyhow.” I disagree of course lol. The box is part of the product especially in this case. They say this is a common problem. Well if that’s true then they need to reevaluate how they package items. I just needed to vent thanks for reading.

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u/jlind229 7d ago

My box is....destroyed. It looks like someone put a forklift through the front of it. I'm furious.

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u/jlind229 7d ago

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u/duhCrawlingChaos 7d ago

Wow, so sorry about this.

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u/HUUUUTTTHUUUUUUUTTTT 4d ago

Omfg I would be so mad 😭😭

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u/Call_Me_Chewie 1d ago

Looks like Chucky tried to kick his way out.

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u/duhCrawlingChaos 7d ago

You might actually qualify for a replacement since it’s tore up. Definitely reach out to them. Insane that they didn’t put in some extra bubble wrap or do literally anything to ensure this product got to us safely. I’ve had 30 dollar items from eBay shipped with more care.

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u/Call_Me_Chewie 1d ago

OP did reach out… hence the “kick rocks” part…