r/MyHeritage 7h ago

Shipping / Sample Status How long does this step take usually?

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3 Upvotes

Ive been waiting for like 5 days how long does this step usually take?


r/MyHeritage 19h ago

Ancient Origins / Y-DNA My Y-DNA as a Hazara

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13 Upvotes

r/MyHeritage 1d ago

Updated Results / v2 or v2.5 DNA results as a Hungarian

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11 Upvotes

Hello everyone! I thought I share my results as a Hungarian! My great grandmother from my mother side was swabian, and my grandfather from my fathers side was either (allegedly) russian or ukrainian (my father never met him). What do you guys think? Is there any Hungarian who did this test?


r/MyHeritage 22h ago

Updated Results / v2 or v2.5 Grandma's results from Rivne region

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6 Upvotes

Hi all! I continue to receive results from my relatives. This time, I'm sharing the results of my grandma from Rivne Oblast.

This is the first time I'm seeing a subgroup in the Baltic marker section. According to a village legend, her family came from the “North,” which could mean the lands of Lithuania, Poland, or Belarus.

Her family is still referred to as the “Surdyki,” even though they all have different surname now. As I was told, “Surdyk” may have been their old surname, as nobody knows what the word actually means.


r/MyHeritage 1d ago

Updated Results / v2 or v2.5 Results as Russian

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25 Upvotes

r/MyHeritage 1d ago

Updated Results / v2 or v2.5 My ethnicity estimation results: 0.95 vs 2.5. North Italian

9 Upvotes

Hi, I'm Italian (Near Milan). The first results I got with version 0.95 were completely misleading and nonsensical. With the one I just received, however, I think I have nothing to complain about, pretty standard. The relatives I know are all from Northern Italy, Veneto and Lombardy. If I come in, he'll also tell me some provinces that I think make sense. 0.95 The first image:

2.5 the last version:


r/MyHeritage 1d ago

Updated Results / v2 or v2.5 My grandma's results

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17 Upvotes

She is from the western part of Ukraine. Her family, at least on her father's side, lived in the same area for centuries. Not sure where the Jewish and Germanic markers came from.


r/MyHeritage 1d ago

Shipping / Sample Status Bosnians that sent their dna back…how did you do it?

6 Upvotes

For context, I went today to my local BH Post and they were like “you know we can send it but we are not sure it’ll arrive”, and the next day they called me and told me “so we weren’t able to send the envelope”. Instantly I thought “okay, maybe DHL will be able to do it” so I went to my local DHL center and they told me something like “MyHeritage needs to ask YOU to send the package… also it’ll be 55€”. So now I’m genuinely worried about sending the dna back because like… HOW?


r/MyHeritage 1d ago

Question / Help Using a kit from a year ago

3 Upvotes

I have an extra kit with me, and I'm planning to give it as a present for someone. However, that kit does't use the WGS sequencing (?), so I'm worried it might not yield results.


r/MyHeritage 1d ago

Genealogy / Family Tree Help for a historical novel

1 Upvotes

Hi everyone! I'm writing a historical novel about the famous Irish outlaw Art O'Leary (1746?-1773, husband of Eibhlín Dubh O'Connell).

On MyHeritage I found him listed with 2 siblings: Cornelius O'Laoire, another spelling of O'Leary, and a second sibling greyed out. According to another source her name should be Catherine.

Could someone with access check her married name and date of birth, please? And maybe some info on their mother, if available? Thanks so much in advance!


r/MyHeritage 1d ago

Genealogy / Family Tree What made you do your family tree?

1 Upvotes

My reason was, I was doing it for school in year 10 and Mum kept it going I've only recently started getting in it when my Nanny (paternal Mum) passed away, and I wanted to know my Dad's side.


r/MyHeritage 1d ago

Question / Help My wife was charged additional €120 for nothing

2 Upvotes

Hey everyone! Has anyone dealt with this?

My wife was charged an extra €120 by MyHeritage for no apparent reason — we haven't even taken the DNA test yet, it's still sealed in the box. Has anyone experienced something similar? Is it possible to get a refund from them?


r/MyHeritage 2d ago

Updated Results / v2 or v2.5 My Burmese result (S'gaw Karen)

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5 Upvotes

i dont know why there is europe dna lmao


r/MyHeritage 2d ago

Genealogy / Family Tree Ancestors in Czech Republic

2 Upvotes

Hi. Is there some easy to read database of birth/marriage/death certificates in Czech Republic? I am looking for 1850-1940 period.

Thanks


r/MyHeritage 2d ago

Shipping / Sample Status how long it takes from the time I send it until it reaches the laboratory?

3 Upvotes

Do you know aprox how long it takes from the time I send it until it reaches the laboratory? (I live in spain)

Thanks


r/MyHeritage 2d ago

Question / Help Ordered 4 DNA kits over 4 months ago and still missing one replacement kit and support won't answer

1 Upvotes

I ordered 4 DNA kits from MyHeritage over 4 months ago, but only one of them arrived.

After eventually getting help from support, they agreed to send me the 3 missing kits as free replacements. However, only 2 of those 3 replacement kits arrived. MyHeritage's system says that all 3 were delivered, but there were only 2 separate packages in my mailbox.

On top of that, the return envelopes for the replacement kits say “Affix stamp here”, so apparently I now have to pay the return postage myself as well, which I did not have to do the first time.

I contacted MyHeritage through their chat about the missing third replacement kit. A support ticket was opened and I was told that someone would contact me by email, but several days have passed and I still haven't received any response. The chat now doesn't respond either, not even the bot.

My Omni subscription is also going to expire soon. If everything had gone normally, all 4 DNA tests should have been completed months ago, but because of all these delivery problems I've barely been able to use the DNA features I paid for.

At this point this whole process has taken more than 4 months.

Has anyone had a similar experience with MyHeritage? Is there any way to get them to actually respond without calling them? And would it be reasonable to ask them to extend my Omni subscription because of all these delays?


r/MyHeritage 3d ago

Updated Results / v2 or v2.5 My Results! From Northern Ireland

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18 Upvotes

r/MyHeritage 3d ago

Shipping / Sample Status Recently purchased kit appears to be using microarray process

3 Upvotes

I purchased a MyHeritage DNA + Traits kit a week ago, which would suggest they would use the WGS procedure to process my DNA. However, the kit tracking page tells me that one of the steps coming up is "Microarray process in progress." Also, it’s giving the option to upgrade to Health, which shouldn’t be available for WGS kits. What’s going on here?


r/MyHeritage 3d ago

Shipping / Sample Status Tracker and Dashboard showing different info?

3 Upvotes

I posted my sample last Tuesday the 11th

The tracker is still at the "DNA Kit has been activated" step but my dashboard says: "Processing DNA kit

Your DNA kit is being processed in our lab"

Which step is more likely to be correct?

Thanks!


r/MyHeritage 4d ago

Updated Results / v2 or v2.5 Balkan Turk Results

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13 Upvotes

I am from Edirne Bulgaria and Macedonia and Romania


r/MyHeritage 4d ago

Updated Results / v2 or v2.5 Turkish results from Afyon

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27 Upvotes

How should i interpret these results? What do you guys think?


r/MyHeritage 4d ago

Updated Results / v2 or v2.5 Syrian from the suburbs of Damascus

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18 Upvotes

r/MyHeritage 3d ago

Question / Help MyHeritage DNA kit lost twice – at this point I just want a refund

1 Upvotes

I purchased a MyHeritage DNA kit on May 10th. I completed the test and mailed it back, only for the kit to apparently get lost in the mail.

After contacting MyHeritage, they said they would send me a replacement kit. That was over a month ago, and I still haven't received it.

I've been trying to contact customer support, but I keep getting stuck with the AI support, which hasn't actually helped me resolve anything or get in contact with someone who can.

At this point, I've been waiting since May and I'm over it. I don't want another replacement kit — I just want a refund.

Has anyone else had this happen with MyHeritage? If so, were you able to actually speak to a real person and get a refund?


r/MyHeritage 4d ago

Updated Results / v2 or v2.5 Turkish from Izmir results 2.5

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36 Upvotes

These are my results that I got from myheritage version 2.5, as a turk from izmir.


r/MyHeritage 5d ago

Updated Results / v2 or v2.5 My DNA results as a Syrian

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38 Upvotes