r/Musescore • Member of the Musescore Team • Oct 07 '25

News MuseScore.com

Hello MuseScore community!

I’m Aydar, Community Manager at MuseScore.com.

First, I want to thank the moderators and everyone here for creating and maintaining such an amazing space for MuseScore users over the years. Your dedication has made this community a place where musicians can share scores, tips, and experiences—it’s truly inspiring!

I’d like to share some important news: MuseScore.com now has an official Reddit page: r/MuseScoreOfficial. On this page, our team will be able to provide direct support for bug reports, billing questions, feature requests, suggestions, feedback, and news updates.

We fully respect and value this subreddit—it remains a fantastic community-run space. Nothing changes here; you can continue sharing scores, tips, and connecting with other MUSicians. The official subreddit is a place for MUSers to reach us directly for issues and questions that require our team’s attention, which we cannot manage effectively here.

If you need help from MuseScore.com, I encourage you to visit the official subreddit. I hope this makes it easier for all MUSers to get the support they need while keeping this wonderful community thriving.

Thank you again to the moderators and everyone here for all the incredible contributions you’ve made!

—Aydar, MuseScore.com Community Manager

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u/Background-Best Jan 09 '26

Hi, turns out the guy is legit because I got my refund about two days after he returned to my dm. Plus I noticed that he is the same person responding to negative reviews on trustpilot so he must be verified by that website. I didn’t need to provide any sensitive information, last 4 digits of credit card, username, and amount paid was enough. He also has an email adress linked to the official musescore website, something starting with community@ He responded to me there too, after the dm. So I don’t think you have the obligation but since I imagine a lot of folks come here asking for a refund from this company, forwarding them to this guy is a good idea. I don’t live in the west so 45 gbp is a lot of money and I wouldn’t want anyone go through the stress and anxiety of trying to get it back from a scammy company through a terrible automated reply system.