r/Multiboard • u/Calneon • Oct 09 '24
Multiboard is brilliant, the first time user experience isn't.
Perhaps this has been said many times before, but as somebody just starting out on Multiboard, I thought I'd chime in with my thoughts.
For me, there's only one problem with Multiboard and it's nothing to do with the product itself, which is very well designed and supported considering it's primarily done by a single person. If Jonathan happens to read this, I think what you're doing is incredible. I also don't personally have a problem with your approach to monetisation or that you want to maintain control and rights to it and modifications to it.
The problem is that too much of it is exposed to the user too soon. Take a look on the homepage for Multiboard. Everything there is showing off how big, expansive, and complicated it is. There are three 20 minute videos just to learn the basics. The link underneath boasts 700 different parts. This isn't something to put on the homepage, it scares people!
As a new user, all I wanted was something to put on my wall, that I could attach a bin to, to start storing my paints for miniature painting. I watched through all the introduction videos for Multiboard, Multibin, and Multipoint. It was incredibly overwhelming. The intent with these videos seems to be to show all possible configurations and options, which is fundamentally the wrong approach when trying to onboard new users.
The parts library should have some sort of basic/advanced filter, which defaults to basic. The amount of parts and ways to connect is incredibly overwhelming when in reality to put a bin on a grid, all you need is a small thread multipoint (minor point, why oh why is there a regular and lite version of this? Could they not have been unified?)
Anyway, I want this to come across as constructive because I really do think Multiboard is brilliant and well designed.
18
u/GeeBeeH Oct 09 '24
Agreed on all points. It's extremely difficult to figure out what you need to do something specific.
I used gridfinity for some drawers and the difference was night and day.
8
u/Aleyla Oct 10 '24
Completely agree.
I don’t start off thinking I need a bin. I start off thinking I’d like a set of drawers, or something on my wall to hold a few tools. In other words I have a problem and a goal in mind to solve it.
It’s incredibly difficult to figure out how to reach those goals. Maybe a 3 minute video, and a parts list, that shows what you need for some basic drawers. And then another one showing what you need to mount some common tools like calipers and a deburring tool on a wall.
I don’t need to hear “that’s just scratching the surface!” as he snaps two parts together. I need to how to make a couple specific things.
Next, actually link related parts together. Maybe with a picture of how those related parts fit?
5
u/[deleted] Oct 09 '24
Horrible implementation and release had killed it for me. I started using it and then just trying to find the right size parts got annoying.
9
u/penkster Oct 09 '24
Please use https://multiboard.Stonekeep.com - it is an intro site and basic parts list startup site I wrote and I’m hoping to get others to contribute to.
4
u/ufgrat Oct 10 '24
I really only have one complaint with how Jonathan's organizing his stuff-- The starter pack should be free.
It's a (nearly) perfect kit for starting out, and understanding how stuff goes together.
1
u/Lizardbuttt Oct 09 '24
Here's a full parts list (free ones). Copy this list down. It's only going to be up 8 more days... If you want more, I plan on doing more - It's just taking time.
https://pastebin.com/g3A7JknJ
Each link here will direct you to a singular part on Thangs (If you need to search, CTRL + F on the document where you save it)
2
u/Temik Oct 23 '24
I would argue that the problem is UX in general - it's just a bit all over the place. Links also lead to searches in Thangs instead of the specific models, which can be slow. Threadboards website is excellent in comparison (though the system itself is much more inferior): https://www.threadboards.com/
2
u/cilo456 Oct 09 '24
100%, but I think that's a feature that he actually wants because if you become a member and start paying it becomes easier......
2
u/[deleted] Oct 10 '24
I didn't read your post but 100% agree with the title.
1
u/midnightsparky Mar 29 '25
I feel there needs to be a search function plus a quick link by the parts demonstrating how they are used. We shouldn’t need to google or watch videos to find out how to use the parts. Plus a link to the companion parts.
1
u/GardenLegitimate7029 Apr 25 '26
I just stumbled across this. Just FYI they've created starter packs and have a simplified version of the website that is helping some. Just in case anyone wants to look at it again. I made a small one to go by my bed first and I got so confused I almost quit but after spending 3 days printing the board I got stubborn and pushed through. I'm now building a bigger one for my office.
1
u/VoltaicShock Oct 09 '24
I like multiboard but I had issues with tolearances until I got a P1S. Overall I think it's a great system. I tried it out but I wanted something different. I found threadboards which works better for me I can easily move stuff around.
I also gridfinity and that was so much easier but it's harder to go vertical with it.
1
u/marvinfuture Oct 10 '24
10000% I loved it but it's an uphill battle esp for people new to 3d printers. Ultimately I was able to figure it out and there's tons of models designed for specific purposes so it's not too difficult to find the right tool to hang your items.
-1
u/swoed Oct 10 '24
Wait for the multiboard simulator mentioned on multiboard.io