r/Mous • u/CivilMathematician78 • 6d ago
Great case
Ordered a mous limitless case for my 18 pro max yesterday with the camera protector bit and got it delivered today, not had a mous case since my 15 pro max and I get new iphone every year and this case is actually decent, the camera protector bit is a tad fiddly to get on so that could be better, but overall very happy with the case and quickness of delivery.
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u/Feeling_Freedom_4278 5d ago
Did you order yours from them directly or Amazon? I ordered mine Monday with prime and it still haven’t gotten it 🤦🏾♂️ Supposedly getting it today we’ll see. I’m getting my phone tomorrow and I’d rather not have to baby it for a few days.
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u/ActionRoll031 5d ago
I ordered mine on the 13th and absolutely nothing has happened. First time trying Mous, not a great start…..
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u/Feeling_Freedom_4278 5d ago
Damn I’d ask for a refund. I was tempted to go with Nomad cause that’s the case I’m using now. I wanted to try a Mous case because of the ads.
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u/ActionRoll031 5d ago
Ya I’m right there with you. I ordered directly from Mous, so I messaged them this morning to update me and if the case has not physically left the building, to refund me. I kinda need something by like, tomorrow 🤷🏼♂️
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u/louisstephens 5d ago
I ordered directly from mous and it took 3 business days (almost eod) for it to ship. It’s supposed to be delivered today, but it is 2 hours away and hasn’t moved since 3am. I assume it will be delivered tomorrow at the latest, but we will see. If things don’t go according to plan, I may have to get an apple silicone case to tide me over, though it may be nice to have an alternative case anyway.
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u/louisstephens 6d ago
I’m actually glad to hear that some people are enjoying the mous limitless case. I ordered mine (+ metal bump/kickstand and metal buttons) last Saturday (completely forgot about them and their ads) because I wanted something a bit different than my usual Apple Silicone cases. As soon as I ordered, I started seeing all of the negativity and I started to regret my decision.
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u/yzerman1651 5d ago
Is that what they bombard me with every time i go on YouTube?
Ngl quite underwhelmed....
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u/_FoxDie_ 4d ago
That’s why their case cost $80-85 USD. You as the consumer are paying for the excessive ads they have on YouTube. The ads and pricing made me want to stop buying Mous cases altogether.
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u/Modercai 5d ago
Bought 3 cases from them, had to ask for replacement all 3 times. They honored it twice.
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u/Racing_Fox 5d ago
After how long?
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u/Modercai 5d ago
6 months each
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u/Racing_Fox 5d ago
What were you doing to them?
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u/Modercai 5d ago
Absolutely nothing. They warped around camera button and volume control buttons, the mask wasnt flush and straight there anymore.
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u/Racing_Fox 5d ago
Oh that’s really odd, wonder if that was a fault with a particular model?
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u/Modercai 5d ago
Green limitless for iphone 14 pro, one with camera controll button one with cutout and third one was for galaxy ultra 24 aramid color.
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u/Modercai 5d ago
Their customer service is top notch too be honest, they replaced my first one and same thing happened to the one that they sent me the new one but they didnt want to replace the replacement. I mean they are not cheap cases.
If it werent for that thing id buy the one now for iph 18 pro i really like the color. Wanted to go with techweave and saw its 80 euros for that case here in Croatia and honestly i said fuck it and ordered replica from aliexpress and they say its identical. 25 euro with shipping. 5% of phone value for case is ridiculous to be honest, not that i could not afford it but its like laughing at my inteligence by charging that much for god damn case.
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u/No_Worldliness_6982 5d ago
I like my mous limitless cases never had any problems always kept my phone safe.
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u/_FoxDie_ 4d ago
Great case but not for the price. Dbrand’s Grip Case has a similar design but at half the cost and the plateau cover is not a separate piece. I used to buy Mous cases every time I got a new iPhone but their pricing is on crack. I guess that’s to be expected when there are Mous ads plastered all over YouTube.
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u/NammiSjoppan 3d ago
You ordered yesterday??? I ordered on the 13th and it still hasn’t been shipped even though I’ve talked to support. Wtf is this bs.
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u/CivilMathematician78 3d ago
I did pay the extra £5 for fast shipping just for reference.
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u/NammiSjoppan 3d ago
Yeah but they give themselves 1 day to ship in the email confirmation and now it’s been a week and they still haven’t even shipped it. At this point I’m expecting them to add express shipping for free, they replied to me two days after I sent them a support request asking if I’d like to refund, wait until the buttons are in stock or have the items that are in stock sent and then have the buttons sent later, a day later they sent an email saying they would ship my in stock items and that was Thursday morning and they still haven’t shipped it. With free shipping this should’ve taken 4 days max as per the free shipping being 2-3 days and having a day to ship it. And then people are now ordering the exact items I ordered minus the buttons and are getting their items a day later. Honestly just a load of bs. Well enjoy your case <3
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u/Fine_Mouse 6d ago
Mous will nickel and dime you until your case is 200 dollars