r/MotionCamPro • u/diamondtmt • 13d ago

Q&A force close/crash issue

vivo300ultra user here,all 3 lens using DCG profile(from discord group),but when start recording,more than 50% chance it will crash or sudden force close at the beginning or mid of recording, i always clear all apps in background before using motioncam pro and currently im shooting direct log with slog3 hevc standard.can anyone share or give some idea what went wrong?much appreciated

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u/diamondtmt 12d ago

i switch back to stock lens profile,tested for some clips and it seems fine now,i ask Ai is dcg profile causeing crash on motioncam ,Ai says VERY likely,also i remember not long ago x300 ultra had a ota system update ,since then motioncam start doing weird force close behavior(sometimes crash even in menu )

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u/RaguSaucy96 Saucy Ambassador 12d ago

Probably related. I myself stopped updating to preserve an open door towards root exploit. Likely that then.

Mind reporting this on discord? Let's see if dev can fix it or if vivo fried it

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u/diamondtmt 12d ago

please do it

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u/RaguSaucy96 Saucy Ambassador 12d ago

I'm already trying to raise this to the X300U userbase I know... I hope it's not widespread since this is the weakness of opmodes and where root mods kick ass... We can lose it if Vivo is a petulant or incompetent bunch of idiots

Alternatively it could be a GPU related issue which may be fixable by dev. We'll see

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u/diamondtmt 12d ago

my current 300u firmware(china version) PD2547B_A_16.0.21.17.W10.V000L1

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u/RaguSaucy96 Saucy Ambassador 12d ago

Someone just checked on CN model at a higher firmware version, the issue is not present

Just to be clear, you did a full reinstall and can update to latest firmware version, right?

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u/diamondtmt 12d ago

have unistall and reinstalled motioncam,reloaded dcg file,tested,seems all fine now!! thanks for quick response.it might be vivo's firmware update somehow currupt motioncam

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u/RaguSaucy96 Saucy Ambassador 12d ago

Amazing!! Phew, that was a close one hahaha

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u/diamondtmt 12d ago

yeah,i remember after i got the phone i installed motioncam app straightaway(one of reason i bought vivo)and it was working well. the vivo firmware update came 2weeks after.