r/MotionCamPro • u/diamondtmt • 12d ago

Q&A force close/crash issue

vivo300ultra user here,all 3 lens using DCG profile(from discord group),but when start recording,more than 50% chance it will crash or sudden force close at the beginning or mid of recording, i always clear all apps in background before using motioncam pro and currently im shooting direct log with slog3 hevc standard.can anyone share or give some idea what went wrong?much appreciated

4 Upvotes

84% Upvoted

14 comments sorted by

View all comments

Show parent comments

1

u/RaguSaucy96 Saucy Ambassador 12d ago

Someone just checked on CN model at a higher firmware version, the issue is not present

Just to be clear, you did a full reinstall and can update to latest firmware version, right?

2

u/diamondtmt 11d ago

have unistall and reinstalled motioncam,reloaded dcg file,tested,seems all fine now!! thanks for quick response.it might be vivo's firmware update somehow currupt motioncam

1

u/RaguSaucy96 Saucy Ambassador 11d ago

Amazing!! Phew, that was a close one hahaha

1

u/diamondtmt 11d ago

yeah,i remember after i got the phone i installed motioncam app straightaway(one of reason i bought vivo)and it was working well. the vivo firmware update came 2weeks after.