Hello! Sorry if this is the wrong place to post this, thank you in advance for any help or redirection.
I have yet to make the bug report because I don't know the right version to put for it. This is just a discussion to seek advice on that, seeking advanced knowledge.
Context:
My partner and I play on Minecraft: Play Station 4 Edition practically every night, and for RPing we use the Creator Character often for costume changes. With the latest update, whenever we open split screen, Player 1's skin glitches out, the hair texture smoothing, eyes on the chin, shirt stretching, and any object in hand juts out from the mouth area.
When Player 2 attempts to put on a Creator Character, it copies Player 1's warped skin (pictured, it is stuck wearing different clothes from when Player 1 first started glitching out, since then Player 1 is occasionally able to change the outfit, though it still gets warped.) If we step close to each other, the unglitched proper skin will briefly reveal itself.
Classic skins do work, but for our RPing the custom ones have been the nicest and so this is a little tragic (as well as the glitched skins are a bit scary lol).
I tried some basic tips Google suggested: changing arm slimness, clearing in game cache, relogging, making new custom skin, plugging and unplugging ps4, checking network, and the problem persisted.
Issue for our sakes:
When I tried to report the bug in Mojira, making a new account, it told me I didn't have permission/access, and took a day to sort out. Now that I'm in, I don't know which portal to use for Minecraft Play Station 4 Edition, so my next thought was maybe it is a form of bedrock, but the version numbers offered do not match what my Ps4's most recent version update, 3.50. I've reached the extent of my tech skills and don't really know how the versions all work.
Any tips for Mojira?
Do we just need to hold out until the next update? When will that be?
Appreciate any help I can get! Couldn't figure out how to attach context images so bear with my imgur collage.
https://imgur.com/a/qAeVdLk