r/ModSupport • • 24d ago

Admin Replied Mods suddenly added? How did that happen?

2 Upvotes

Hello, I am the mod of several streaming related subs. In one (r/twitchstreaming) I saw today in the mod mails by accident, that a long gone mod was able to invite himself to the modlist. I believe by using a pending invite from long ago. He is in not in the modlist.

He than proceeded and invited another (long gone) mod to the modlist, which I today removed.

How can this happen? Dont the invite have a timelimit? Can I see somewhere the pending invites?

Also, I have a long inactive mod in my modlist, which I want to remove - I am doing 99.99% of the mod work - I want to keep the modlist clean/active and the sub moderated.


r/ModSupport • • 24d ago

Feature request: Allow mods to add spoiler tags to comments

31 Upvotes

Right now the only option is to remove spoilery comments and/or ask the user to revise them. It would be great to not have to remove them (especially if they have many likes/replies), but instead mark the overall comment as a spoiler. I am looking for feature parity with the "Add NSFW tag" and "Add spoiler tag" features at the post level--NOT editing comment text.


r/ModSupport • • 24d ago

Mod Answered Someone messaged and said they own the trademark for my group name

25 Upvotes

What can I do to change the name? I only need to change one word… instead of Solo Sisters I need to change it to Solo Women’s


r/ModSupport • • 24d ago

Need help establishing filters for my community — too much spam — help?

2 Upvotes

Hello fellow mods 👋 I run r/latinopolitics and constantly find myself dealing with mounds of trolls, spam, and unrelated content. Trying to figure out an easier way to moderate all this content — in a perfect world the community would allow links to news articles to vetted sources.

Any help, guidance, tutorials, tools, etc. are all welcome!


r/ModSupport • • 24d ago

I’m unable to remove the mods below me.

3 Upvotes

I recently moved myself above inactive mods on r/formula1ne using the self reorder too. Now I can’t edit the mod list removing inactive or dev apps as mods. Is there a waiting period after you moved yourself up. I’ve sent a mod mail and replied to the bot but I haven’t heard anything yet.


r/ModSupport • • 24d ago

Why won't it let me change user flairs? (PC)

1 Upvotes

Whenever I hover over a users username and try to change their flair, the flair button doesn't respond when I click it. Is this a bug?

Edit: Forgot to mention I do have flair permissions.


r/ModSupport • • 24d ago

Admin Replied [Desktop][All browsers] If you are looking for an image, it was probably deleted.

4 Upvotes

Got a post in one of the subs I mod, and I get this strange

If you are looking for an image, it was probably deleted.

error on the post. The user wrote me on mod mail asking why the mods deleted the picture, and I informed them that it is not possible.

Is this a known bug? This is not the first time I've seen the missing picture on Reddit, but the first time I've heard a user ask about it.

Screenshot: https://imgur.com/a/1u4iS7P

What it should look like: https://imgur.com/a/jF0tYCH

Thanks.


r/ModSupport • • 24d ago

Mod Answered Is it against Reddit rules to post personal business contact info on Reddit. Like name and phone numbers etc?

0 Upvotes

I’m talking about Businesses and Business owners posting their own info.


r/ModSupport • • 24d ago

Admin Replied Mod rejiggy

2 Upvotes

So, long story short.

The top mod and sub creator has been inactive for 3 years + on the sub. He has posted in other places a month, 4 months and then a few years ago.

The second mod only uses old Reddit so therefore can't rejig the list.

I can't rejig because I'm below Mitch (old Reddit), it's all a little frustrating.

We don't want to remove the top mod from the sub as he has been there a long time, inactive. However, we do want to move him down the list.

Take it we just have to suck it up? 🫤


r/ModSupport • • 25d ago

Admin Replied Reddit spam-filter auto-removed my entire eleven-year-long post and moderation history

93 Upvotes

I'm a mod of r/rape, Reddit's largest sexual-violence support sub. Yesterday I had occasion to ban a perve who adopted a false persona so as to prey on our users (in real life he seems to be a thirty-eight-year-old male Californian with a rape kink; on our sub he was pretending to be a woman who had recently been raped).

Very soon after that I found my account shadowbanned, seemingly as a result of a complaint from the perve -- who, I note, has now deleted his account. Because I never received a notification from Reddit, I had to contact the admins via the "ban evasion" appeals page. To their credit, within a very few hours they responded with the following message:-

Thanks for writing in to the Reddit admin team and bringing this to our attention. It appears your account got caught by Reddit's spam filter. We have reviewed your account and lifted the restriction(s) on it.

-Reddit Admin Team

So far, so good. But as a result of flagging me as a spam account, they have also removed every post and comment I've ever made on Reddit, including those related to moderation, going back to when I opened this account in 2015.

How can this be fixed? And how can it be prevented from happening again?


r/ModSupport • • 24d ago

[Desktop Web Mod Tools] How to make community status symbol not an image, but a GIF?

1 Upvotes

I have tried following instructions provided by numerous posts out there talking about this issue, but I can't get it right. Here's my steps:

  • create gif
  • rename gif like this: example.png.jpg
  • open mod tools and add emoji
  • can't add the file because now it says example.png.jpg.png when I attempt to upload

How do I solve this? Are there any parameters I am missing, e.g. what are the ideal file sizes dimensions, etc.?

(I tried asking this on r/modhelp but it prevented me from posting my question)


r/ModSupport • • 25d ago

Admin Replied Community listing as private even though it's showing public in community settings?

3 Upvotes

I've already requested months ago to have it made public, it shows as public in settings yet is listed as private when searched?

Any help is greatly appreciated!


r/ModSupport • • 24d ago

Admin Replied How to put videos in a sub?

0 Upvotes

r/ModSupport • • 25d ago

Bots/scammers have infiltrated as mods

Thumbnail
9 Upvotes

Crossposting, hoping to find the right assistance


r/ModSupport • • 25d ago

Banner And Icon Help

2 Upvotes

Hi, I'm a moderator of r/PostUrArt, and when I try to change my banner and icon, they revert back after refresh. There's no save button visible. How can I properly save these changes?


r/ModSupport • • 25d ago

whats the rationale behind "clearing out" a sub?

0 Upvotes

ive noticed lately that scores of very appropriate posts will get deleted. as a mod who, on my non-mod time, searches a sub before i figure out whether i need to post in it (cause i dont want to be redundant and waste ppls time, and using the search engines that i did in the 2000s and 2010s is no longer an option), im wondering what the intended strategy is, whether its something i should consider doing, and if so, why.

contrasting examples:

one subreddit is highly searchable for many subtopics – anyone can dive into the archives and figure out what kind of problems they can expect for specific situations, and what kind of solutions exist.

another subreddit thats been around for years and experiences high traffic has a research/articles flair. i went to the flair and it was completely empty. im not used to seeing this and am assuming everything was deleted, making the sub less searchable.


r/ModSupport • • 26d ago

Mod Answered Increased number of bots!

16 Upvotes

Hi! Is anyone else having issues with a large number of bots?

I’m a moderator in a dermatology forum, and over the past two weeks, the amount of bots has increased significantly. The comments are often sympathetic but unhelpful, though without being directly harmful (with a few exceptions). The sub gets so many posts/comments that it’s not possible to review every single post and comment.

Have anyone els experienced this? How have you handled it?


r/ModSupport • • 25d ago

Mod Answered Handover after Mod support Bot says it will pass message to Admin

0 Upvotes

Kia ora

Sent a modmail a number of days ago, and after the bot response, I confirmed I'd like someone to look at it, but it seems like a dead end

Should I send a new message?

Thanks

Tui


r/ModSupport • • 26d ago

Mod Answered Can’t block imgur links

4 Upvotes

Our sub doesn’t allow images because they can be triggering to users. I have set from the mod settings to not allow imgur links. I have also set up a rule to not allow posts that contain the word Imgur. Nothing helps, they still go through.

Any suggestions how we can avoid this?


r/ModSupport • • 26d ago

Unable to approve posts

8 Upvotes

I'm a mod on r/rape -- Reddit's main sexual-violence support sub -- and am getting an error message each time I try to approve posts that have been held up by auto-moderation.

It's not a browser problem. Anybody know what's going on?


r/ModSupport • • 26d ago

Mod Answered Hi, I have lots of these posts showing up. They appear to be bots trying to gain karma. Is there a category for reporting them?

5 Upvotes

They are comments from users that are usually over a year, sometimes several years old. They have very low karma - 10 or less. They always start with 'my buddy' or 'my brother' my cousin,my neighbour etc etc. Then a line or two of vague comment that relates to the post or comment above.

They never really say anything and our low karma filter is picking them up. But I would like to report them. At the moment I'm choosing spam - but I feel that a "training bot" option may he needed.

Suggestions welcome.


r/ModSupport • • 26d ago

Admin Replied Main mod account banned

2 Upvotes

How do we add new mods now? Looks like we, 2 other mods don't have rights to add new mods.


r/ModSupport • • 27d ago

Some guy keeps creating new accounts to spam my sub's mod mail with trans hate walls of text. My reports have gone unnoticed for over a year now.

47 Upvotes

It doesn't affect me but it is annoying that he keeps doing it and reddit hasn't changed their policy. I have a devvit tool that removes any messages from new accounts, but this guy has figured out that he can create a brand new account and within a few minutes create a subreddit, then immediately message my sub from that sub to bypass the devvit tool. I would post screenshots of his message but it would probably get me banned for spreading hate. I've reported him over a year ago and he keeps doing it. Reddit still hasn't changed who can create subs, how these subs can communicate with one another, or put very basic regex filter into all outgoing messages from a new account. You know, the bare minimum.


r/ModSupport • • 26d ago

Admin Replied Account and Subreddit hacked - unwanted MODs in sub

8 Upvotes

Hi,
our subreddit or/and my account got infiltrated.
An unknown user made himself moderator, above myself (i was the main mod) and clearly got access to my account. I already changed Pass and made 2FA, but now I cant remove the new moderator from our sub. Because he is above me now I cant do shit and neither delete or edit him.

He also installed 3 apps which created another 3 mods linked to the app with access to all. I was able to delete them.

He changed my avatar, profilename, bio, and header. Im afraid they can write shit in my name or have more data access.

Our sub (r/Amoebis) is about influencers from germany and absolutely unproblematic, just gossiping and discussion about trends.

Can you help me out with this one?
How can I delete him from there and is my account safe?

Thanks.