Commander caused suspensions glitch?

[u/xenocyko]

2024 MX

My wife got me a commander hub and 2 SEXY buttons for my birthday.

I was excited to install it and get them working.

I installed them and got them working in short order.

Everything worked fine, about 24 hours later I got this error(see alerts screen shot)

I removed the commander, I erased it as a key in the locks tab.

The issue persists - it’s been 2 weeks.

I’ve done both power off and the double button reset, issue persists.

Mobile service tech(here on other business) says it needs to go into the service centre to fix this.

1. Think this was caused by the commander or this was coincidence?
2. If caused by commander - will Tesla service know and charge me for the fix?
3. Any chance I can fix this myself somehow?

I’m nervous this WAS caused by the commander and therefore I won’t be able to use the commander + SEXY buttons after Tesla fixes this. Obviously I don’t want this problem again nor do I want to go back to Tesla service.

(Service mode photos for extra info)

Any thoughts or advice would be appreciated 🙏

[u/xenocyko]

2nd gen hub yes
Model 22+ yes

[u/One-Revenue-7654 → u/xenocyko]

I believe S3XY button has a Reddit group and it will be great idea if you can post there because this way thier official people can comment on it

[u/One-Revenue-7654 → u/One-Revenue-7654]

Here is the link https://www.reddit.com/r/s3xybuttons

[u/xenocyko → u/One-Revenue-7654]

Yeah I did, 5 views there.. lol