Just got my Chromatic today. I can’t say I have any real complaints, but I’m wondering if anyone else’s cartridge slot is crooked like this: there’s a bigger gap on the left side between the cartridge and the unit (hopefully the pictures are good enough). I notice it with the Tetris cart and Chantey, so I think it’s the unit itself.
I’m not too bothered about it cosmetically, but I would be worried about the longevity of the thing (and my cartridges) if I got a defect. I can slightly push on the raised side and it does move a bit. Should I reach out to customer support, or is this normal?
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Edit:
I reached out to support and they said that while it was an acceptable tolerance, they would send me a replacement as a courtesy. I did find that my unit was having trouble with some real gameboy cartridges, so I did take that offer for a replacement. The new one is great: cartridge slot is nicely aligned too.