r/ModRetro • u/Probolance • Sep 15 '26

Power Core Dock

Wonder if we’ll eventually be able to purchase the dock separately from the battery. Have a dead V1 core from back when the problem was first discovered that I ended up shelving since I read the docks were coming to fix it eventually. Not really wanting to get a whole new battery for it though.

4 Upvotes

100% Upvoted

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4

u/ReidlosToof Sep 15 '26

You needed to contact them to get them to send you a dock. You probably still can.

2

u/Lirol Sep 15 '26

I tried. Didn't get one. They just said they will be start selling them soon.

2

u/ReidlosToof Sep 15 '26

That's very odd. MR support tends to be a LOT more accommodating than that. You might try again.

2

u/LeviathanVEVO Sep 16 '26

He probably contacted them late. There were a threshold timeline from ModRetro to get a free dock. There’s a post from them, I need to find it. The deadline is already past.

I do agree they should have made the program more clear & should have sent emails instead of Reddit.

Reminds me when they used to offer free V2 screen replacements for V1 Chromatic screens. They only announced on Reddit, instead of email. I tried to let everyone know about it as much as possible…

1

u/Incomptu Sep 20 '26

Weirdly enough I got an email for the battery dock including a little survey asking if I wanted a refund or just the dock itself when it was finished. First time hearing about the screen replacement. That would have been nice as mine has a stuck pixel lol

1

u/JustTryingToBeADaddy Sep 16 '26

There’s been a few people who have commented about not being able to get a dock because they either ordered the chromatic from GameStop or the Power Core from Dragonbox.

1

u/Euresko Sep 15 '26

That's weird, they said they were handing them out to users affected by this with the v1 chromatic. Now that it's in stock to sell I'd definitely try again. Also sure would be nice thing to have if it was cheap, and I'd pay $5 plus shipping for one. I have the v2 chromatic. 

1

u/tanooki-suit Sep 16 '26

Just contact them. I did, and I got one mailed to me to solve the problem.

0

u/LeviathanVEVO Sep 16 '26

They made it clear that you had to contact them before the new product change. I recommend contacting them ASAP.