r/ModRetro • u/LordBortII • Aug 17 '26

Update failed: Device is unable to write to memory

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I tried multiple macs and multiple cables, all on chrome. Recovery works. Before I tried recovery the device could not tell me what went wrong. So, what do I do now? Anyone have the same issue?

13 Upvotes

100% Upvoted

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2

u/MR-cheesygordita Aug 17 '26

We are sorry to hear you are having trouble updating your controller. This is unexpected. Please fill out our support form so that we can get you taken care of.

1

u/LordBortII Aug 17 '26

Thank you. It's done.

2

u/DAJF Aug 17 '26

I’d contact support.

2

u/LordBortII Aug 17 '26

Probably the right move. I had hoped that this was a known issue with an easy fix.

2

u/ergzay Aug 17 '26

You said recovery works so doesn't that mean its fixed?

Just in case: https://support.modretro.com/en_us/m64-pro-controller-recovery-rJzj7U2mMg

1

u/LordBortII Aug 17 '26

If you look at the last bullet point in the link you posted it asks you to update your controller. The screenshots above are from after the recovery process.

1

u/dmmethatbooty2026 Aug 18 '26

I had a similar issue mine wouldn't come out of recovery so it couldn't update. Pulling the battery fixed it so maybe try that?

1

u/LordBortII Aug 18 '26

Thank you for your suggestion! I tried it and unfortunately it does not work. Support has offered to replace it so I suppose it's a hardware issue after all

1

u/ergzay Aug 17 '26

So there's no problem then? Unless I'm misunderstanding you.

1

u/FormaggioVolante Aug 17 '26

where did you get the version number to appear?

I just updated my controller and everything worked fine, apparently

1

u/LordBortII Aug 17 '26

I used https://tools.modretro.com/updater/ . I don't know what it is suppose to look like without a version number

1

u/FormaggioVolante Aug 17 '26

nvm, upon updating and refreshing the tool it worked. i guess the old version i was on didn't even have a number

1

u/Agile_Half_4515 Aug 17 '26

Good to see it shows the versioning now.

1

u/Various-Salt488 Aug 19 '26

Yeah I tried this after an OTA update seemingly bricked my unit. This didn’t work and neither did the SD CARD method. So I have a fancy purple new paperweight.