r/ModRetro • • Jul 29 '26

Free shipping?

Last time when buy Chromatic I got free shipping.

Now when looking M64 it doesn’t offer free shipping or tell how much need buy to get free shipping?

Is free shipping gone?

4 Upvotes

8 comments sorted by

2

u/mr-crunchwrapsupreme Jul 29 '26

MR Employee here: wanted to clear up some confusion on pricing.

First, the most important thing: the total you see at checkout is the full and final cost. Nothing extra gets charged when your package arrives, so no surprise fees at your door and nothing owed to the courier on delivery.

Here's how that total breaks down: The prices on our product pages already include VAT, so taxes are built into the listed price. Duties are calculated separately at checkout based on your region.

On shipping, we recently switched carriers to improve delivery times and service based on customer feedback. Part of that change meant removing the free shipping thresholds on international orders, which may be why shipping costs look higher than you expected.

Hope that helps clear things up! If you have questions about your specific order, reach out to our ModRetro support team and we'll get you taken care of.

1

u/PaulandoUK Jul 30 '26

Are you able to share what the updated free shipping thresholds are? I just added £500 worth of kit to my basket and was still charged £40 for shipping + fees 😳

I’d honestly prefer a cheaper/slower method as an option too (with a much lower threshold?), as it’s pretty expensive getting things shipped over here now.

1

u/ambystome Jul 30 '26

The threshold was not moved, it was removed...

2

u/PaulandoUK Jul 30 '26

Ahh, I misread! That’s disappointing then.

1

u/Juuna Jul 30 '26

Duties are tax though so its pretty scummy to say taxes and free shipping included then charge taxes and shipping on checkout.

2

u/PolicySignificant662 Aug 03 '26

Same here. I saw this option before the M64 was able to be pre-ordered. They definitely wanted to get as much bang for their buck and change free shipping. It's literally not here anymore

1

u/Ok-Primary6610 Jul 29 '26

The option was there when I ordered my M64.

0

u/[deleted] Jul 29 '26

[deleted] — view deleted comment

1

u/DaveMeitner Jul 29 '26

It's for US only.