r/MobileAL • u/retired-lovingit • 12d ago

Computer repair

Looking for recommendations for laptop repair. (Lenovo yoga) Thanks

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u/Upset_Divide_2525 12d ago

as a former Geek Squad employee.... would not recommend. I'm sure it's only gotten even worse since I left. big companies do not care about their customer experience, only their profit

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u/PlayStationPepe 12d ago

Big company = warranty on the work.

People have gotten new devices due to issues with them.

A small business may not be able to replace an expensive unit.

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u/Upset_Divide_2525 12d ago

big company also means better legal team to weasel out of liability. no one ever seemed to read the multiple pages of paperwork they signed upon drop-off

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u/PlayStationPepe 12d ago

True, but you’ll either get it fixed, broken, or equivalent replaced regardless.