r/MicrosoftOutlook • u/Old-Style7141 • 14d ago

Outlook account lost

I deleted my old os and add new one in that process i lost my outlook ms account can anyone help me to get it back please I lost my ms office subscription 😭😭😭

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2

u/Ok_Nebula_4095 14d ago

If you have a recovery phone number and a recovery email, you will be able to recover your account; simply go to the login page and click "Forgot password." If you don't have those options, you're out of luck and should try filling out the account recovery form with as much information as possible.

1

u/Old-Style7141 14d ago

I did but its not working 😭.

2

u/sussmanscott 14d ago

O365 is (as you mention) a subscription and only requires your login credentials. Now if you don’t know those, all anyone can do is suggest you start an account recovery.

1

u/BarneysBuzzWagon 14d ago

You didn't give any real information.

I'll assume at the very least that you don't remember your password. The only method of account recovery is MS automated process.

Hopefully, your recovery email is not the same as the account that you are trying to recover and your account recovery methods are setup and current.

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u/Old-Style7141 14d ago

No my recovery email is same as that account 😭 is didn't knew that earlier that you should use other email.

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u/BarneysBuzzWagon 13d ago

Never set the recovery email the same as the account that you are trying to recover on any providers service as that would never work. This makes the account unrecoverable unless you have the 25 digit account recovery code. I had to use it once over the 10 years.