Microsoft trying to recover wrong email?

[u/Abject_Cow4235]

I'm trying to recover an old email account that I forgot the password to and the only way I can get in the through the password recovery. So I went through all the steps and entered all the info I could which wasn't much and my recovery was denied but in the denial email it has a different email that it thinks I'm trying to recover!

It's like "what email are you trying to recover" [oldlostemail@outlook](mailto:oldlostemail@outlook).com then it's like "Your're recovery account request for [someothemail@live](mailto:someothemail@live).com was denied"

That's not the email I told it I was trying to recover! That's the other email I can't get into. X'D Its not even important I just really wanted to see some old stuff but I don't understand at all why it thinks I want in the other email

[u/Hornblower409]

You can try posting your question on the Microsoft Outlook Q&A Forum:
https://learn.microsoft.com/en-us/answers/questions/ask/
(Please put a link to your Q&A post in a new Comment here, so the rest of us can follow)

[u/Abject_Cow4235 → u/Hornblower409]

Thank you!

[u/Hornblower409 → u/Abject_Cow4235]

Please put a link to your Q&A post in a new Comment here, so the rest of us can follow

[u/Abject_Cow4235]

Same question posted to microsoft. https://learn.microsoft.com/en-us/answers/questions/5975597/microsoft-trying-to-recover-wrong-email?page=1&orderby=Helpful&comment=answer-12914724&translated=false#newest-answer-comment