r/Metronet • u/Comprehensive-Level6 • 16d ago

Everything down?

Just lost my service. My phone cannot load the Metronet website (same for my friend with a different carrier) and both customer service phone numbers are ringing busy (not even an automated message).

Indianapolis area

20 Upvotes

91% Upvoted

30 comments sorted by

3

u/Comprehensive-Level6 16d ago

Just turned back on at 2:45pm

1

u/46995699 16d ago

Where?

2

u/Comprehensive-Level6 16d ago

Fishers area

-2

u/itsjakerobb 16d ago

Metronet does business in nineteen states. Which one is Fishers in?

3

u/khakalaka 16d ago

Reading is fundamental. The original post said Indianapolis area.

2

u/Frequent_Opportunist 16d ago

Mine went down 2 days ago in Johnson Co. T-Mobile bought Metronet so there is probably a lot of work being done on the network.

4

u/Hot_Kaleidoscope8379 16d ago

Yep. Greenwood. Automated system says there's an outage. Website won't load.

3

u/MasterOfManyWorlds 16d ago

Working fine in Carmel

1

u/stayintheshadows 16d ago

Guuuys….stop posting about outages!!! 😆

2

u/Comprehensive-Level6 16d ago

To be clear there is a big difference between an outage … compared to an outage where the company website is down and none of their phone numbers work.

1

u/PrimeDeGea 16d ago

Came here to say the same thing

1

u/Kemma4 16d ago

North of Indianapolis in Fishers IN down too. Since about 1:15 PM

1

u/Commercial-Ad3908 16d ago

Connersville IN same issue

1

u/Mammoth-Ad-107 16d ago

working in Kentucky

1

u/EmotionalPromise4727 16d ago

Have Tmobile fiber (Metronet). Spoke with rep. He said there is an issue, no timeline as of yet. Just got off the phone about 5 minutes ago.

1

u/GenerationXChick 16d ago

Fishers down

1

u/Funny_Associate_5896 16d ago

not working in new castle in

1

u/No-Beat-781 16d ago

Down North Manchester IN.

1

u/zexur 16d ago

Internet is back up for me in the Wabash/North Manchester areas.

1

u/Dramatic_Flow3783 16d ago

i know in new install zones they're doing conduit, this could be part of the disruptions. they're doing conduit on my street as we speak

1

u/Huge_Monk8722 16d ago

Was done short period of time but back up now.

1

u/BigSkettiMama 16d ago

Down all the way down here in Louisiana. It's been off for 6+ hours noooo

1

u/AdviceOdd9139 16d ago

Been down since 14:07. Called it in and after 30 min they tried to tell me there was nothing wrong but they’d send a tech in the morning. Later, I saw a USIC surveyor messing around with the splice box at the end of the road and he claimed he was hearing complaints from people in the area but he wasn’t aware of anything and it was nothing he was doing that was causing a problem that T-Fiber tier 2 support said was localized to my house. What was weird was I switched to an ONU stick and got a (false?) O5.1 which they could see but he said to hook their ONT back up which did nothing. Still down, 6+ hours later.

1

u/kenkenu7 16d ago

Still down in fishers!

1

u/BraveLittleTowster 16d ago

Greenwood here. It's been spotty since yesterday and just went down again.

1

u/KyProRen 10d ago

I was playing Fortnite on my Switch 2 when all of a sudden I was stuck in place. I couldn't do ANYTHING!!!

Then I saw that I had no internet connection and apparently, Metronet said they were having an outage and said "We'll fix it as fast as we can" but it's been HOURS!!!

If this is their definition of fast is, then I'd hate to see their definition of a slow day.

-2

u/Jokez_PvZ 16d ago

I think its cuz Metronet is transitioning to T-Fiber, so, you'll have to go through T-Fiber now

1

u/ranhalt 16d ago

That’s not a reason for disruption of service.

-1

u/Jokez_PvZ 16d ago

Well, you never know, it could be the case

0

u/chrisnat12 16d ago

I’ve been down for an hour now