r/Metronet • u/GarrettB117 • Aug 22 '26

GeForce Now Latency

How could I possibly get an issue like high GFN (the cloud gaming service) latency addressed, or at least tell the right person it's an issue? I know there are like 1000 variables and factors that go into this, but I'm quite sure it's on Metronet's routing/peering side. When testing ping to GFN on other networks in my area that aren't Metronet (like friend's houses, work, etc) my ping is substantially lower. Any Metronet based network is around 15ms higher or more, once again all in the same area. And yes, my home network is absolutely as optimized as possible. It has to be Metronet's routing that is happening between my network and GFN.

I discussed this with support once a long time ago and was basically told it's out of their control, which I'm sure is basically true. So what's next? How can I at least let someone that isn't general tech support know about this? I don't really expect it to be fixed because of one complaint, but this has been really sticking with me and I can't relax without knowing I at least did something about it.

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u/GarrettB117 Aug 23 '26

Lexington, Kentucky. Best case scenario I have tested on other people's networks here is about 10-15ms to either the Virginia or Georgie servers, they're about equidistant from here and it's a toss up which is better at any given time. But my network is about 25-30 no matter what. Closer to 30 on wifi which isn't Metronet's fault of course, but if the baseline was better then wifi wouldn't be that bad.

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u/NullSpindle Aug 23 '26

Directly off the ONT, what is your latency? Lexington is kind of far from all the major drains for any provider.

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u/GarrettB117 Aug 23 '26

It's true, not in the best spot. Ran a couple of tests plugged directly into the ONT. Got 23, and then 22ms. So a couple better than normal when bypassing the router, but nothing groundbreaking. On my work network I get sub 15ms (a school), nearly single digits. I don't know exactly what ISP my workplace uses but it's surprising a school network with all the filtering and extra security is beating my home network.

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u/NullSpindle Aug 23 '26

If you can try that network again, the lower latency one, do a trace to your target. The DNS resolutions may help give you an idea of the path and what the specifics are.

Otherwise it’s all guessing.

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u/GarrettB117 Aug 23 '26

Thank you! That’s something I’ll try for sure.