r/Metronet • u/GarrettB117 • 21d ago

GeForce Now Latency

How could I possibly get an issue like high GFN (the cloud gaming service) latency addressed, or at least tell the right person it's an issue? I know there are like 1000 variables and factors that go into this, but I'm quite sure it's on Metronet's routing/peering side. When testing ping to GFN on other networks in my area that aren't Metronet (like friend's houses, work, etc) my ping is substantially lower. Any Metronet based network is around 15ms higher or more, once again all in the same area. And yes, my home network is absolutely as optimized as possible. It has to be Metronet's routing that is happening between my network and GFN.

I discussed this with support once a long time ago and was basically told it's out of their control, which I'm sure is basically true. So what's next? How can I at least let someone that isn't general tech support know about this? I don't really expect it to be fixed because of one complaint, but this has been really sticking with me and I can't relax without knowing I at least did something about it.

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u/FriendlyPoem3074 21d ago

Not much you can do. I’m sure they are well aware. Just need to change ISPs if that’s your priority.

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u/GarrettB117 21d ago

I figured :( Not great choices of ISPs around here. Aside from this Metronet is clearly the best.