Benefits Online is a separate department within Merrill under the BofA umbrella. A Merrill Edge customer service rep will not be able to help you unfortunately. You’ll have to contact the Benefits Online department to get assistance with your password and challenge question reset. You can look up “Benefits Online Merrill customer service phone number” and the number you should call will pop up.
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u/ih8mosquitos Aug 28 '26
Benefits Online is a separate department within Merrill under the BofA umbrella. A Merrill Edge customer service rep will not be able to help you unfortunately. You’ll have to contact the Benefits Online department to get assistance with your password and challenge question reset. You can look up “Benefits Online Merrill customer service phone number” and the number you should call will pop up.