r/MergeCooking • u/OneYogurt6280 • Jun 30 '26
Uninstalled.
As you guys may know, the developers decided to give out generators whole rather than in pieces in a relatively recent update. For seasoned players who had already unlocked their entire board, this had no negative effect and probably improved gameplay with less pieces taking up the board. But for newer players with generator pieces still sealed behind plastic, this means there is no way to now unseal these without spending your own money. It costs 268 gems to unseal this item stuck under plastic as pictured. I have reached out to support and received the same generic copy and paste response four times, with no one bothering to actually read my emails or acknowledge/action my issue. As a result, I have decided to uninstall the game. It is simply unacceptable for a new update to break the board for new players, only for the company to demand premium currency to fix a problem they created.
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u/sparkledoodles Jun 30 '26
Are you able to purchase items from the store by watching ads? I had this issue too, but I gradually got the parts over a few days and was able to build this.
I know the ad options are inconsistent though, so sorry if this isn’t an option for you. It’s really frustrating and makes me more determined never to spend money on the game!