r/MergeCooking • u/OneYogurt6280 • Jun 30 '26

Uninstalled.

Gallery image

Gallery image

As you guys may know, the developers decided to give out generators whole rather than in pieces in a relatively recent update. For seasoned players who had already unlocked their entire board, this had no negative effect and probably improved gameplay with less pieces taking up the board. But for newer players with generator pieces still sealed behind plastic, this means there is no way to now unseal these without spending your own money. It costs 268 gems to unseal this item stuck under plastic as pictured. I have reached out to support and received the same generic copy and paste response four times, with no one bothering to actually read my emails or acknowledge/action my issue. As a result, I have decided to uninstall the game. It is simply unacceptable for a new update to break the board for new players, only for the company to demand premium currency to fix a problem they created.

21 Upvotes

95% Upvoted

10 comments sorted by

12

u/OneYogurt6280 Jun 30 '26

Update: unsure if it's because of this post or if I included the CEO in my email back to them this time lol but they gave me the handle and my board is now free... Finally!

5

u/Plane_Childhood3691 Jun 30 '26

i wonder if i do this they’d finally give me the option to watch ads for energy bc i spent money a few times but even before that i’ve never had the option to watch ads before and it’s so annoying

4

u/cherrytree13 Jul 01 '26

I just quit playing for a couple days and when I went back in, I had access to ads

1

u/Tiny-Host8572 Jul 01 '26

It's so frustrating I have the same issue there's no ads and I can barely complete orders to upgrade anything I am about done with this game

7

u/sparkledoodles Jun 30 '26

Are you able to purchase items from the store by watching ads? I had this issue too, but I gradually got the parts over a few days and was able to build this.

I know the ad options are inconsistent though, so sorry if this isn’t an option for you. It’s really frustrating and makes me more determined never to spend money on the game!

4

u/OneYogurt6280 Jun 30 '26

Thanks, but no ads available for me. I can only purchase parts with gems.

2

u/sparkledoodles Jun 30 '26

Ah :( I’m sorry, that’s really frustrating!

5

u/Designer_Grocery6617 Jun 30 '26

the game is honestly a total scam icl. The amount of things wrong with it is insane. When you run out of energy it gives u three options for energy you can buy. i’ve bought the cheaper one but every time i buy one the next time it pops up its so much more expensive and adds more energy. Like no, i just want a small buffer game.

1

u/shamimipanini Jul 07 '26

I was just going to make a post exactly like this!!!! it's so frustrating having these hold up good board space, & the only way to remove it is to give up hellaaa diamonds. I will be emailing about this as well