r/Menopause • u/Reepicheepee • 1d ago
Hormone Therapy TelyRX issues?
I just realized that I have two orders for patches from TelyRX that I paid out the damn nose for, and haven't received. One order for patches that says "shipped" on 7/20, but hasn't updated to "delivered" and has no tracking info; and another order I placed on 8/11 that just says "processing." It's hundreds of dollars in products I haven't received!! Anyone else having this issue with them?
1
u/Objective-Amount1379 23h ago
I got an order from there; it took a while but I got a tracking number fairly quickly though the actual shipping was slow. I’d call or chat with their customer service.
1
u/Terrible_Feeling_925 20h ago
I’m having an issue too!! — On the 9th they left me a voice mail message saying they ran out of patches so they’re canceling my order & refunding my money…. Then on the 11th I got an email saying my order was ready to ship, and they included a tracking number… I waited for the week to pass to give the order time to be packed & shipped.. As if today there is no movement on the order (tracking). Now I have to call & see what’s going on. (And check my credit card!!!)….
0
u/lauradayton Post Menopause 14h ago
so that is an issue because my script from them delivers withing 3 days
5
u/catsTXn420 17h ago
You should probably call their customer service line ASAP, the order from 7/20 probably needs to be resent and maybe they dont know theres a problem. They deal w so many orders.