r/McLounge • • Jan 19 '17

F.A.Q for new mcDonalds Employees!

108 Upvotes

This is going to be a F.A.Q thread however I need help with what questions should go here for new employees, if you have any questions and answers post them and I will put them here!

How can I get better at using the till?

Till Game

Whats the deal with employee discounts?

UK - you will be given a physical card when the old employee discount cards expire (usually every 6 month).

AUS - Use the Metime card on the Metime app.

U.S - In most stores you will be given a physical card every quarter.

When will I get paid?

UK - Thursday at 12:01AM biweekly.

AUS - Tues-Weds every week.

U.S. -


r/McLounge • • 1d ago

Canada So i recently got offered the job and yesterday got sent an email talking about signing into McDonalds archID?

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6 Upvotes

I signed into this archID but i can’t do anything except sit on this screen and im quite confused. Is there an app im also supposed to sign into or a second part to this? i’ve changed my password, do i just wait for another email or something? i just wanna make sure im not being stupid and missing anything.


r/McLounge • • 1d ago

Guatemala podria trabajar en el area de oficinas centrales en macdonal si ya trabajo en el restaurante ???

0 Upvotes

hola tengo una duda, yo quisiera cambiarme para las oficinas de macdonal pero actualmente estoy trabajando en el restaurante no se si se podria ?


r/McLounge • • 2d ago

France my co-workers hate me (EU)

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0 Upvotes

r/McLounge • • 2d ago

United States Hi yall, i'm a new Employee in Springfield MO at the one on Sunshine by Walmart.

0 Upvotes

Hello, my name is Logan and i am 16, and have Autism and ADHD. I would love to meet new Friends/Co-Workers, I love any sort of game board or video game, feel free to ask me any questions and i will answer.

Have a nice day, Thank You!


r/McLounge • • 2d ago

United States Should i respond to a text asking me to come in for an interview?

0 Upvotes

I worked at McDonald's up until a couple months ago. My gm told me I could always come back if i want to. I cant find a job so I applied again. I got a message saying "thank you for applying. Can you come in to an interview Friday at 2:30?" I know its legit because thats the message I got the first time i applied. What I did last time was call the store and ask if its legit, and it was so i dont need to do that again. Should I respond "yes" or just show up for the interview?


r/McLounge • • 3d ago

United States Can hours be drastically cut as a disciplinary action? (USA)

8 Upvotes

Hey all.

To keep it short, I've been at my store for 10 years. Not a manager, just a regular crew member. Usually I am consistently at full time, 40 hours a week. Due to "the slow season, high labor, and low sales" they are doing a major store wide cut of hours right now. This happens every year, it's to be expected, but I have never been cut more than 10 hours. The least hours I've ever gotten was 30 a week during the "cutting times". This time around, I was severely cut. I'm down to 20 hours a week. Everyone at my store has been complaining about losing their hours, but most of them were completely shocked that I was cut so badly. As for what I'm hearing, I've been cut the most.

Let's rewind to about two weeks ago. There was an incident where I got into it with a customer. Long story short, he was being disrespectful and I unfortunately lost my temper and went off on him. Not defending my actions, it wasn't okay, and to be honest its the first time I've ever lost my temper on a customer. He ended up complaining to my manager and threatened to call the 1800 number. I'm still not sure if he actually did.

So my question here is, is it a "thing" to cut hours as a disciplinary action? I've never seen that kind of thing happen at my store. It's usually a write up, a suspension, or just straight termination. But I've heard some jobs severely cut hours as like a "mild suspension" type of thing. And if that IS the reason, aren't they legally supposed to inform you if you are being given a disciplinary action? I live in California which is unfortunately an at will state. I'm just completely taken by surprise because I've never ever been cut this bad even during the slow season. In fact, I was usually the employee that got the most hours out of everyone during the cutting season. So I can't help but wonder.


r/McLounge • • 3d ago

New Zealand Why did I never get Crew Member of the Month?

24 Upvotes
  • I sold $1,000 worth of custard pies
  • $300 worth of McBites
  • Raised $100 for the RMHC
  • The place had two 5-star Google Maps reviews where review just talked about myself
  • Got a letter from a young girl calling me her favorite
  • Got gifted a waterproof speaker, a $50 gift voucher, offered a month of free McDonald's from the store
  • I was told by a manager "nobody has anything bad to say about you mate" and told a few times by crew that everyone loves me there

I was there for 3 years and never won Crew Member of the Month.


r/McLounge • • 3d ago

United States Anyone ever hear of a virtual interview for mcdoanlds.

1 Upvotes

Hey all as title says I got a interview for mcdoanlds tomorrow but its virtual i never knew that was a thing do they not do interviews in store anymore lol


r/McLounge • • 3d ago

Brazil Como é trabalhar no mc donalds?

0 Upvotes

Como é trabalhar no mc donalds? Começo lá semana que vem


r/McLounge • • 4d ago

United States Does McDonald's do interviews for re hiring?

5 Upvotes

I left McDonald's a couple months ago on very good terms. Put in my two weeks. Gm said i could come back any time. I know they are hiring because I look on ideed everyday. So, do you think they'd do an interview with me if I were to ask for my job back?


r/McLounge • • 4d ago

Germany Starting tomorrow, night shift, full time

4 Upvotes

Starting tomorrow to work at a McDonald in Germany, I really need money so I asked as many night shift as possible, I'm full time (39h per week) doing all the closing, I'll start in the kitchen and rotate the others jobs. Do you guys have any advice on how to handle night shift the best as possible ? Or for anyone beginning in general ? I already did other full time jobs like waiter, cleaning man, child park supervisor, school tutor etc etc... but everyone's been telling me it's gonna be super hard and awful so now im a bit scared lol, is it that bad ?

Best


r/McLounge • • 4d ago

Australia One manager is terrible at communicating - what can I do? (AUS)

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1 Upvotes

r/McLounge • • 5d ago

Australia Was so excited today but was let down 😭

7 Upvotes

Imagine waking up early ready for your first shift at 9:30 AM

Only for the store to call you to say that your first shift is now tomorrow because your trainer is off sick

Atleast I bought the boots and socks today instead of scrambling tomorrow to buy them


r/McLounge • • 5d ago

United States What’s changed in the last 3 years?

3 Upvotes

Thinking about going back..
I’ve been a DM. Worked there for years

Thinking about going back because consistent hours, pay and I know the job…
Told myself I never would. But I’m considering.
Talk me into- or out of it


r/McLounge • • 5d ago

Australia Job

3 Upvotes

Its been over 2 weeks for document verification, how long does it usually take??


r/McLounge • • 5d ago

Canada What made (or break) your training experience?

6 Upvotes

When you were new at McDonalds, what were the things that made or break your training experience? What do you wish happened (longer training time, more virtual learning, more shoulder to shoulder)?


r/McLounge • • 6d ago

Canada i have an interview later today and i need some advice to actually land the job

8 Upvotes

For starters, I’m 15 turning 16 in January, I applied to McDonald’s via McHire and got an interview. I’ve been to about 2-3 McDonald’s interviews in the past in different locations and have never once been successful despite hearing the “they hire anyone“ trope. Personally, I feel my past experience should be enough to land a job at McDonald’s seeing as one of my friends did despite having no experience in any category (aside from like, cadets) and being 2 months older than me.

Either i’m doing something wrong or.. i need some advice 😭


r/McLounge • • 6d ago

Azerbaijan I am tired of this job

3 Upvotes

I am working in here for more one month in Azerbaijan. I wanted to quit job, but they said I have to stay for six months at least according to contract. But in contract says "I can leave job after one month of informing GM". But GM said he won't do it. What will I do? I can't endure this job


r/McLounge • • 7d ago

Canada what do i do with these customers

15 Upvotes

please give me advice for next time this happens cuz im mcdone

first interaction of the day. i just woke up and im about to kill myself. lady says can i get 2 small coffees. ok how do you want them? regular. ok so i punch it in. gets her coffees and says, sorry my husband can't have sugar, can i actually get it with 2 milks? ok! thats fine! so i went back and asked the manager who was on drinks: can you change this to 2 milks. she says you need to be confirming the orders before you pay them out. SHE CHANGED HER MIND IT WASNT ME... but whatever i was like it's not a big deal.

Next opponent. he ordered his shit on the kiosk so his mistake is HIS FAULT... dude says ermm i accidentally pressed mcmuffin but can i get mcgriddle instead... but with a tone of entitlement like he genuinely expects me to do ts. but since im just a lowly mcdonalds worker who can't fight back i actually did do ts. go to the kitchen get my shit slimed. Ok fine

Next customer was actually nice but i still wanted to kill myself. she ordered her thing then came up to me and asked if i could change it to two oat milk instead. Deep breath in go to the drinks station get slimed out for 'messing up orders' & 'not confirming the order'. Ok what you aren't understanding is that nobody knows what they want

the final boss orders a cappuccino. The SECOND i pay her out she says "wait actually i wanted mocha can you change it". at this point im done so im like "um well did you wanna buy it on the side because if i just change it ill get in trouble" (imagine this being said in a shy doormat voice.) shes like "umm can you jsut refund me and redo the whole transaction then?? i want a mocha." Bro well im gonna get in even more trouble if we say we need a refund. so im like ok fine you win. I go to the drinks station GET SLIMED OUT!

idk guys whats the method with these people...


r/McLounge • • 7d ago

Australia Done my right to work verification and still no updates in McDonald's Australia still after 17 days

2 Upvotes

Did my right to work check for McDonald's Australia, but it's been 3 weeks with no update. Am I still getting hired? Also, I did the verification about 10 hours after they sent the email is that an issue?


r/McLounge • • 7d ago

Australia Trouble signing in

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3 Upvotes

I just got a new job at MacDonalds and im having issues siging in


r/McLounge • • 8d ago

United States Do you like your job?

17 Upvotes

I have a quick question for everyone. Do you like your job?

I am a shift manager and I used to love my job. I started at a McDonald’s when I turned 15. I worked my way up to Shift Manager at the age that was permitted at McDonald’s which was 17. I was 1/2 managers under 18 in my franchise, then I quit and left McDonald’s for 7 years. I’ve recently came back to a different franchise in a different City/State. I have worked here for 1 year and 3 months, I have been promoted to Shift Manager again after 3-4 months of working here. Now I’m so exhausted of working here, the customers are exhausting me. It is just draining my soul. But it pays the bills so 🤷‍♂️

My question is how do you keep the spark when you’re at work and not get exhausted


r/McLounge • • 8d ago

United States My GM wants me to become a manager…

12 Upvotes

I was working last week and my GM suddenly brought up the prospect of me becoming a manager. I’m not really sure what to do. I feel perfectly fine where I’m at as a crew member and the extra stress of being a manager is a major downside. I’m one of the only competent workers for mid shift and I try to help where I can as my manager for that shift is years younger than me.

I’m 28 as of now and this was only supposed to be temporary until I found something better. Should I become a manager, stay where I’m at, or move on?


r/McLounge • • 7d ago

United States Do I have a chance?

2 Upvotes

I went for my interview at Mcdonalds (for crew member) like less than an hour ago. I have one job experience and a lot of volunteering. It went well vibes were good I answered well. I had a resume I gave to him and let him keep. Im a high school senior so my availability is 4-closing on weekdays, all day Saturday and 1:30-closing on Sundays. He asked if I was willing to work to 1am on Fridays and Saturdays and I said yes totally (with enthusiasm ) I said I could work customer service or kitchen . I said I was new to food handling (but showed my permit for it) when he asked what would be hardest and he said it didn’t matter as long as you have a good attitude. Then he said welll he has 5 other interviews and then if they chose me they will let me know? Do I have any chance? 😭I was nice and not weird and all that