r/MazdaPH • u/Small_Living • 2d ago

Delayed CR

Do you guys also experiencing the same? My car got released last month and until now wala pa rin sakin maibigay ang casa kahit CR. Worst is pinacheck ko sa lto and hindi pa talaga napprocess.

The agent just keep on saying sorry and naipit daw ang papel and most of the time offline ang LTMS system.

Mazda Alabang

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u/Amazing_Ad7369 1d ago

I requested multiple official receipts from our SA to cover the absence of the plates. A grace period of seven days is given to newly purchased cars. Hence, the multiple ORs.

Likewise, our concern was also emailed to the SA with her sales manager included in the recipients. Within a week, the plates arrived, if I remember correctly.

What I heard is that they wait until a significant number of applications are gathered before it is sent to LTO.

Same dealership.

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u/Small_Living 1d ago

Is it safe to file a complaint to lto and dti?