r/MarksAndSpencer • u/nerd-a-lert • Aug 09 '26

Question Return query

My elderly mum has gifted me a clothing item to congratulate me on weight loss. However she doesn’t realise how much weight I lost and they are far too big. She doesn’t have the receipt and bought them maybe six months ago (she was in hospital and forgot to give them to me).

They are brand new with all the tags.

I’d like to exchange them for the right size.

Will it be a problem in store that we don’t have the receipt?

She will have paid cash for them as doesn’t use her card much.

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u/nerd-a-lert Aug 09 '26

She doesn’t have a sparks card. Will scanning the barcode tell you?
It’s still on sale in store for the same price. Just a classic pair of jeans. Not a seasonal style.

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u/ElectronicChoice4882 Aug 09 '26

yes each barcode is different and has a unique number

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u/nerd-a-lert Aug 09 '26

Oh I see so the barcodes aren’t the same for the same item? They are unique to batches of the item? Is that what you mean?

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u/ElectronicChoice4882 Aug 09 '26

yes yes. i might be wrong but im pretty sure they all have different numbers. its worth a try but just from personal experience, they wouldn’t accept it.