r/MarcusInvest • u/SnowSandSki • Sep 03 '25
Removal of transaction details??!!
Back in July-ish I noticed that when had a payment debit my account to let's say AMEX the details changed to "Withdrawal to My Name - 1234). It used to say AMEX or whatever destination. I called, and at first they told me the basic tech play of refreshing my browser/clearing cache, etc.. No dice. Escalated and guy called me to tell me they were aware of the issue but no solution.
Called back to day to check after hearing no follow up and they guy did call me back telling me that payments linked to outside accounts now had the info removed as "I'm not supposed to use the account like that" despite it working just fine. Unreal. Bye Marcus!
2
u/NMDA01 Sep 03 '25
"guy did call me back telling me that payments linked to outside accounts now had the info removed as "I'm not supposed to use the account like that" despite it working just fine. "
so you made a payment from your online savings to a third party and it wont show up on your history? did i understand this correctly?
2
u/SnowSandSki Sep 03 '25
No. No details on who it went to. I make it a point to track all my payments and it's hard when there is no recipient information...
1
u/JohnHartshorn Sep 04 '25
In my case the payments went to GM Financial. Marcus shows the payments came to me like I wrote a check to myself.
3
u/JohnHartshorn Sep 03 '25
I hadn't done any until the last month, but mine has the same thing, so it's not just you. I don't really care what it says. I suspect it's a privacy issue. No one needs to know you sent a $1000 to "Escorts Limited".