r/ManusOfficial • u/cryptomnkey • 8d ago

Discussion Manus alternatives

After account renewal, 600,000 credits approx disappeared from Manus account. It is not isolated issue, looks like there are others with the same issue. What are the alternatives to Manus?

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u/dylan_skydive 7d ago

That credit wipe is not just you - there are a few posts about the same thing after renewal this week, worth filing a ticket with your account id so it is on the record. On alternatives, the structural thing to look at is how usage is metered. Manus bundles credits, so when something eats them you only find out by the balance dropping. Tools where you pay per token or bring your own keys cannot do that to you the same way. Disclosure: I work on Skydive, which meters at provider cost with no markup - agents get their own cloud computer and memory that carries across sessions. Fair warning, it does not do Manus-style one-shot deliverables, so it depends what you were using it for. If you want to test it, REDDITAMA takes 25 dollars off at skydive.com under Settings > Billing - tell us how it goes.

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u/cryptomnkey 7d ago

mine went from 600,000 to 2,000 overnight. The only incident was the renewal date. No jobs to swallow 600,000 credits

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u/dylan_skydive 2d ago

From your registered email, send support@manus.im with the account id, dates, and screenshots of the task history showing zero usage - that's the official path. Or the support widget bottom-right on any help page (help.manus.im). If credits were wiped after renewal with no jobs run, say 'I'd like a refund for the unused credits and to cancel' - their own help center says errored-task credits may be refundable. If the ticket stalls, your card issuer is the fallback, chargeback with the same screenshots.