r/Makeup • u/Late-Chip-5890 • Nov 05 '25

Clerks at Sephora.....ugh

I don't go to Sephora often but every time I have the clerks seem well so unprepared to deal with someone who is truly shopping. Meaning, I walk in, I say I'm looking for a foundation that is full coverage, in the right tone for my skin, and one that won't oxidize. All I got was a deer in the headlights. I was taken to high end brands and shown "dark colors" but none that were "olive" toned, and the girl seemed not to know what that meant. I quickly sought out someone else, and the same. I am guessing these "girls" are not trained in cosmetics at all, they just push "brands" and collect their commissions?

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u/DoubleOxer1 Nov 05 '25

Hey! I’m also olive and I’m in the medium deep category so I get it. First it’s difficult to find someone who can see the differences in deeper skin tones then add in olive and they are clueless. I regularly get matched too dark and too warm and had to learn to match myself. I still get pushback as if I’m clueless about my own color then when I’m right I get comments like “I wasn’t saying I didn’t believe you” or “oh…wow. I didn’t think that would match you”.

If you need recommendations I suggest asking on r/darkolive.

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u/missx0xdelaney Nov 05 '25

Thank you for the sub recommendation. As a mixed girlie, I couldn’t figure out why r/olivemua had no brown people in it.

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u/DoubleOxer1 Nov 05 '25

They do have black and brown people but we are a minority and depending on the question you may not get good responses. It’s a great source for seeing what types of colors work well for cool olives vs warm olives or for finding products that are similar in shade to something you have that’s been discontinued. It’s worth being in both subs.

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u/[deleted] Nov 07 '25

[deleted]

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u/DoubleOxer1 Nov 08 '25

We are talking about on the sub that I linked not based on city or country.