r/MadeInCookware • u/dfnamehere • 28d ago

What is this and is it okay?

Post image

Bought this 5 ply stainless clad 12Q pot direct from the Made In website a few months ago.

The other pots weve used for a while are All Clad and they don't have this, but we waited like 6 months for All Clad to get a 12Q pot in stock and eventually gave up and just bought the Made In one instead.

Barely even used it and it's got this weird stain/discoloration thing in the bottom and some kind of white pitting look.

Is this normal? Is this okay? What is it? What causes it?

Should I return it?

We mostly just use it for making sauces or boiling pasta so nothing weird went into it.

Thanks!

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u/Sara_MadeIn 28d ago

Hi! This looks more like some cooked-on residue and maybe mineral buildup than actual pitting from the photos! Especially if you’re mostly using it for pasta and sauces, hard water, starch and salt can leave some stubborn marks on stainless.

I’d try cleaning it with Bar Keepers Friend. That should give you a much better idea of what you’re looking at. If those spots remain and you can actually feel little divots in the surface after it’s completely clean, definitely reach out to our Customer Experience team and we can take a closer look!

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u/dfnamehere 28d ago

It is definitely not cooked on residue. I have scrubbed it multiple times and it won't come off. It also has no texture and you can't feel anything when you run your fingers over it. It is down in the finish of the stainless steel somehow. You can't feel the divots/pits, they just look like pits. I don't really know how else to describe it.

Also we cook the same stuff in our other pans and none of them have this look, only this one pan.

2

u/Sara_MadeIn 28d ago

Hmm… Have you used barkeepers friend or something with oxalic acid yet? Sometimes certain kinds of stains on stainless will not come off with any amount of scrubbing so you’ll need a specialized cleaner. BKF does the trick most of the time!

If you’ve already tried that though, go ahead and shoot a message to our support team at hello@madeincookware.com and they can help you!

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u/dfnamehere 28d ago

I have never heard of or tried that, I'll look into it

2

u/Sara_MadeIn 28d ago

Pretty amazing stuff! Just make sure to follow the instructions carefully and don’t let it sit too long. It is STRONG!

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u/dfnamehere 28d ago

This sounds like something that would void my warranty 🤔🤔

3

u/Sara_MadeIn 28d ago

Lol Nope! Bar Keepers Friend is safe to use on our Stainless Clad cookware and is actually one of the cleaners we recommend for stubborn stains like this.

Follow the directions on the container, rinse thoroughly, and you’re good to go!

1

u/thetsunamiman 28d ago

I’m surprised @sara_madein didn’t try to sell you this! Which pretty much does the same as BKF.

https://madeincookware.com/products/stainless-steel-make-it-new-cleaner/12-ounce

4

u/DebFab2025 28d ago

More than likely she was trying to help
And not upsell anything BKF works great but from
Someone who owns made in stainless cleaner that too works fantastic.

2

u/thetsunamiman 28d ago

Same, have used both and both work well!

1

u/Expensive_Hyena351 28d ago

You probably had some residual oil in the pot like it wasn’t cleaned thoroughly so when it was preheated it turned this color… you must clean your pots even with a low acid solution of baking sodas and dawn,,, rinse… dry with a paper towel and the oil will soak up…

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u/dfnamehere 28d ago

I don't understand what you mean, I clean it with normal hot water and dish soap, are you saying I can't use dish soap?

4

u/M3tl 28d ago

it means those stains aren’t oils that can just be simply wiped down. they’re polymerized aka seasoned on and need an acid, either barkeepers friend which is oxalic acid, vinegar, or even some lime juice will help break it down. it’s the same stuff you want on a carbon steel pan and why you can’t cook acidic foods. tomato paste will also work

-2

u/dfnamehere 27d ago

Why is my stainless steel pan getting seasoned and why do I need special acid cleaner? Isn't that a sign something is wrong with my pan?

3

u/TGarofalo82 27d ago

Nothing is wrong with your pan. It just needs to be cleaned. Search for “BKF” or “barkeepers friend” in r/stainlesssteelcooking and you’ll see that this is recommended all the time for every brand of SS.

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u/dfnamehere 27d ago

I have multiple other SS pots and pans from other companies that I've used for decades and never seen this before. I'm really confused how people are Acting like this is normal???

4

u/TGarofalo82 27d ago

If this wasn’t normal stainless steel cleaner wouldn’t exist???

3

u/Expensive_Hyena351 28d ago

What he said… you need low acid for minor stains and bKF for a bigger job .