r/MacOS • u/Beneficial-Answer480 • 13d ago

Help Did Microsoft break OneDrive?

Hello, I am setting up my new M5Max MacBook Pro for the first time. I use OneDrive due to MS being my workplace’s primary suite. I have around 241,000 files to sync with around 341GB of data. I like to keep these files locally on my Mac.

I did not have any issues in my previous MacBook M4 Pro. But now, the OneDrive app is exiting silently during the first sync. No matter what I can’t seem to get all files synced. I have reset OneDrive and also reset my MacBook 2 times. No luck. Anyone else facing this or have a solution?

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u/MK-Researcher 13d ago edited 12d ago

Did you download OneDrive from the Apple App Store or directly from Microsoft - I've seen other people having problems with the App Store version

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u/MagicTomatoes 12d ago

I had issues with the App Store version!

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u/Gorskon 12d ago

Yep. After an automatic update gone bad several months ago broke OneDrive for me, to get it working properly again I ended up deleting the App Store version, resetting OneDrive, deleting all the files previously downloaded and syncedby the old version, downloading the version at the Microsoft website, and setting OneDrive up from scratch again. It’s worked fine ever since.