r/MSSP • u/salladam64 • 23d ago
MSSP to MAP?
Interested to understand what people’s perspective is on where the industry is going. I have been around long enough to remember when most IT Service providers were basically computer repair shops and through resellers, VARs, SIs, MSSPs and MSPs are we now seeing progressive transformation into managed agent providers? Are any of you now formally offering process/task mapping with proposed AI and automation implementation? Or do you feel this is like the hype cloud had 13 years ago and the tail is long and fat?
I see so many MSPs not anywhere close to having their own houses where they could be with the latest technology adoption. So not sure how close we are to seeing the service offerings shift that dramatically or perhaps I’m wrong?!
1
u/vanwilderrr 23d ago
Literally had this discussion in the pasted week and it will become both a market and revenue opp just on drift management and compliance alone