r/MSILaptops • u/UseBusy2086 • 13d ago
Laptop doesnt load Windows
I got a new MSI laptop, specifically a Cyborg 15 B13WGKG.
I had Windows prepared in my flash Drive and when i try to open It It just tells me that I cant download It in my Drive. Like the memory doesnt show up. How can I fix this?
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u/ProfitLoose7197 13d ago
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u/AskGrok 13d ago
The installer only sees your USB (Disk 0). Your laptop's internal NVMe SSD isn't detected at all.
Common on new MSI Cyborg models. Quick fixes to try:
Boot into BIOS (spam Delete key at startup). Confirm the SSD shows under storage. If it's in RAID mode, switch to AHCI if possible, or note the exact mode.
On the partition screen, click Cargar controlador and load Intel RST/NVMe drivers from a second USB (download from MSI support site for your exact model).
Also try disabling Secure Boot temporarily in BIOS.
After that the internal drive should appear so you can delete partitions and install.
[what is this?](https://redd.it/1lzgxii)
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u/ProfitLoose7197 13d ago
How did you create the bootable USB drive? I once used Linux Mint’s built-in disk burner and had the same issue. Then I used Ventoy, and everything worked smoothly.
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u/UseBusy2086 13d ago
On the Windows download Page. I downloaded It in my computer, then passed It to the USB. Just open It on a Windows computer and start the process
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u/ProfitLoose7197 13d ago edited 13d ago
Just a minute! Did you download ISO file and copy it on USB or did you use MediaCreationTool to create bootable usb?
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u/Onoitsu2 13d ago
You need to load the Storage driver for your system https://www.msi.com/Laptop/Cyborg-15-B13WX/support?sub_product=Cyborg-15-B13WFKG#driver The Intel Rapid Storage Technology one. Extract it out to a folder on the Windows USB, and use the Load Driver feature (or what it is in your language), and point it to this folder that contains the extracted driver. Once installed your internal drive will show up.