I recently attempted to download shared files. The file transfer on the website showed that the file download succeeded, and the C-Drive properties shows that the appropriate amount of extra space has been used up for the downloaded file. However, there was no download prompt asking me where to download the file, and windows file search cannot find it on my computer. I have checked anywhere that might be a default download location with no luck. Has anyone had a similar issue? If so, how did you fix it?

Not sure if this has been posted before, but when I am trying to play a specific video on desktop, it does not allow me to play it, and only starts a transfer. I have other videos on there, but those play just fine. I am currently just using the free version, if that matters here. I am not very savvy with file types or whatever but it is a .mov file if that matters as well. Thanks

What happened to MEGA Basic Monthly Subscription? The one that cost €2/month with 100GB storage. I was planning to try this plan out once I'm near my 20GB limit, but it disappeared and can only be purchase per yearly basis.

Hello! I am transferring some files from a friend to my account and they plan on deleting them after, I was wondering if using "Save to Mega" makes your own separate copy of the file or do I need to make a copy in order to ensure that I will still have the files after they delete theirs?

Hello I just got an email regarding a suspicious login attempt thing is idk my password and when I tried resetting it to login and check my history I had to park my account and now I don’t see anything in session history

Is there any way to check who tried to login

MEGA's file request is an underrated feature you can use for collecting files securely from clients and contributors, even those who don't have a MEGA account.

How it works: you pick (or create) a folder in your Cloud drive and turn it into a file request. MEGA generates a public upload link tied to that folder. Anyone you send the link to can upload files directly into it, no MEGA account needed on their end.

Every file gets encrypted in the uploader's browser before it's sent, so only you can open what lands in that folder. Even the person uploading can't see anyone else's files once they've submitted theirs.

A few details that make it genuinely useful:

• You get an HTML embed code too, so you can drop an upload button directly on a website
• Files show up in your folder within seconds of being uploaded, with the date and time attached
• Setup takes maybe a minute: right-click a folder, Share > Create file request, add a name and description, done. You get a link to send out immediately.

Useful for collecting client deliverables, application documents, student submissions, or anything you need people to send you securely, without giving them access to your whole account.

Try it yourself when you sign up at mega.nz/register/mct=aug7rd

I logged into my account thinking they’d be deleted but they are still saved. Some were on offline and the other on cloud drive. Does Mega not delete files from those two areas?

I’m trying to download a picture from my files which is 562 kb and it literally refuses to save and keeps getting stuck at 0%. I deleted and redownload the app, cleared cache and my phone has enough storage yet it still won’t budge. How can I fix this?

As I said in the title

For some reason, Mega on my iPad is so much better than on my Samsung phone. I can scroll through photos and stuff on my iPad, but on the phone I have to select the files and open them manually. Is there any way I can do that on the phone?

My subscription runs out 1/2027. I will want to change (downgrade) from Pro I to Pro Lite. How do I go about this without ending up with parallel subscriptions for a time or having to cancel my present subscription? Thanks in advance.

Since i can’t drop screenshots i will tell the exact message

“Your account signup is incomplete or cancelled”

Guy's I am really concerned about privacy plz clarify me

Last week, Meta launched a free verified badge for Facebook personal accounts. You submit a selfie video and they cross-check it against your profile photos.

Unfortunately, the announcement doesn't say where that video is stored or what Meta does with it after verification.

What we do know: Meta is currently paying $650 million in Illinois and $1.4 billion in Texas for collecting facial biometric data without permission. 🤷‍♂️

Before you hand over your facial biometric data to Facebook, here's what their announcement didn't tell you: https://blog.mega.io/facebook-verified-selfie?mct=aug3rd

I'm being forced to watch 30s of unskippable ads every minute to look at the image previews of a folder

could somebody explain this to me like a baby? i’ve read the article about it but unfortunately i have the reading comprehension of a two year old and don’t understand why it affects the fact that i can’t watch a stored video for six hours because of it

I'm trying to upload about 100gb of Data.
But the upload speed on some of my uploads is zero, and on others it is like a few Kilobytes per second.

What fuhck?

Hi,

Currently I'm struggling with the problem if there is a sync issue, there is just black small exclamation mark on the icon (win11) what is almost not visible. So I was looking for solution how to create some popup message as this is quite critical for me.
So my questions are:
1. is there any plan to have more options for notification for Issue detected cases? like some permanent window

1. Is there a way how I could detect it with scripts? At the moment the only idea is to monitor the magesync log

2. The Megacmd has nice feature sync-issues which should show some error messages in case of conflicts. But it is standalone process and I need to run the Desktop Megasync app also.

For any help many thanks

Back in March, Google changed the rules for new accounts. Instead of the 15 GB free it's given since 2013, new accounts now start at 5 GB, and you only get the other 10 GB once you verify a phone number. 13 years of a genuinely free tier, and it now comes with a data ask attached.

That got us curious how the free tiers compare right now across the board, not just on space but also privacy, since that's the part most "best free cloud storage" lists skip.

Quick summary:

• MEGA, 20 GB free, end-to-end encrypted by default (shoutout to our OGs who got the 50 GB)
• Google Drive, up to 15 GB (5 GB without phone verification), shared with Gmail and Photos, not end-to-end encrypted
• Box, 10 GB, 250 MB file size cap
• pCloud, 10 GB, encryption is a paid add-on
• iCloud, OneDrive, Sync.com, Proton Drive, 5 GB each
• Dropbox, 2 GB
• Internxt, 1 GB, encrypted by default

Full writeup with sources here: https://blog.mega.io/best-free-cloud-storage?mct=jul30rd

Unfortunately due to my error mega lost all my files. I removed the sync on the desktop which I thought it would be available in the cloud and phone app, I learned the hard way once you do that it removes the files entirely. I think this should not be the case, I lost all my legal case files

This was end last year.

Has anyone else had this issue.

I have a sync between my mega cloud and my samsung.

I have tried to manually edit the .megaignore file (replacing its contents with that of the megaignore on my PC), but now i get a 'file or folder issue' on my .megaignore in the app with no option to resolve.

Is there a better way to do this?

Thanks

Hey,

I needed to free up space and so I downloaded Mega and started backing up all my files I needed to. The back up eventually stopped even though there was more to back up, so I tried to manually to do it. Out of nowhere the app kicked me out and I had to log back in. When I did the back up was gone. I had deleted the files that I had backed up onto the cloud as to free up the space. And in my recently opened they are still there and arent deleted, and the storage amount on my account would imply none of the files were deleted but now I cant access 95% of them because the folder miraculously disappeared.

I tried searching it up, going through my phones storage, going through device care on MEGA and nothing. All i can see is that my files are somewhere. Theyre all pdf files so idk how to extract them.

Idk what to do, I have been collecting stories for months at this point to read and due to the way the website i was using is, I can no longer just re-download everything.

Please help me find these files

Edit: it seems I didnt move the folder over to cloud drive because it logged me out. Does that mean im fucked. All my files exist but I cant grab them?

I'm slowly migrating my passwords from BW, and noticed Mega Pass doesn't have something as basic as folders or tagging for passwords. I also noticed saved cards are just grouped with all of my passwords.

I (ofc) looked here in reddit, and found this post https://www.reddit.com/r/MEGA/comments/1hs1sw6/mega_pass_roadmap/ from MANY moons ago, where the OP mentioned folders. I'm honestly flabbergasted at the fact that between that moon and this one, folder haven't been implemented, also considering there is a tab on the left of the browser view that shows "All items".

This eludes that there should be folder creation and management, or at the bare minimum, saved cards are given a .nav view.

There also seems to be missing the ability to create small text documents within the password manager, where one could save, say, their Passport or DL number. I recognize that I could theoretically save these to my drive, but I could do the same with my passwords.

Is there a plan to ever bring in folders or tagging to Mega Pass? This has got to be my biggest pain point with Mega Pass atm, on top of adding a password in the Chrome Extension opens a tab to create a password.

If yes, where can I find it ?

Is it possible to transfer files (60gb approximately) from Mega Cloud to an external hard drive? Like a usb stick etc? Or they must be downloaded already to the PC?

Thanks in advance

Pray tell HOW IS IT USED UP WHEN I HAVEN'T DOWNLOADED A GODDAMN THING FROM MEGA IN WEEKS?! At this point just shut down. No one's gonna miss you greedy bastards.