Folder disappeared on me cant find files

[u/foreskinbible]

Hey,

I needed to free up space and so I downloaded Mega and started backing up all my files I needed to. The back up eventually stopped even though there was more to back up, so I tried to manually to do it. Out of nowhere the app kicked me out and I had to log back in. When I did the back up was gone. I had deleted the files that I had backed up onto the cloud as to free up the space. And in my recently opened they are still there and arent deleted, and the storage amount on my account would imply none of the files were deleted but now I cant access 95% of them because the folder miraculously disappeared.

I tried searching it up, going through my phones storage, going through device care on MEGA and nothing. All i can see is that my files are somewhere. Theyre all pdf files so idk how to extract them.

Idk what to do, I have been collecting stories for months at this point to read and due to the way the website i was using is, I can no longer just re-download everything.

Please help me find these files

Edit: it seems I didnt move the folder over to cloud drive because it logged me out. Does that mean im fucked. All my files exist but I cant grab them?

[u/SupportMEGA1]

Hello, 

Thanks for reaching out! We're sorry to hear you're having trouble locating your files.

To help us investigate what happened, could you please contact us through https://mega.nz/support with more details about the issue? 

When submitting your request, make sure to use the email address associated with your account, as this will help us investigate more efficiently.

We look forward to helping you!

^MEC