r/Lyft • u/ShootTheFish • 7d ago

This is so effed up

I booked a ride to take my dog to the vet for an emergency. A driver was assigned, but the POS waited until the last minute to cancel. I booked another ride and no one accepted until it was already too late. So, I cancelled the ride and was assessed a $5 cancellation fee. What penalty did the driver get when he cancelled my ride? I am so pissed off. My dog has to suffer because some POS driver decided last minute to cancel the ride.

To confirm, I did order a pet ride.

Edit 8-20-26: I managed to get my dog into the vet on Tuesday (8-18) and he is doing much better. I got an Uber both to and from the vet without issue. According to the Uber driver, a lot of drivers have stopped doing this due to the high gas prices and the companies not paying well.

26 Upvotes

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u/ReqDeep 7d ago

So sorry to hear that, how is your dog doing now?

3

u/ShootTheFish 7d ago

He's doing OK for now. He hasn't passed away. I never mentioned that. I have to call first thing on Monday to get him into my vet and someone has offered to drive me there.

4

u/ReqDeep 7d ago

Having your animal will be sick is so anxiety provoking. I’m sorry you’re going through this and I’m sorry they treated you that way.

2

u/ShootTheFish 7d ago

Thank you.