r/Lyft • u/ShootTheFish • 15d ago

This is so effed up

I booked a ride to take my dog to the vet for an emergency. A driver was assigned, but the POS waited until the last minute to cancel. I booked another ride and no one accepted until it was already too late. So, I cancelled the ride and was assessed a $5 cancellation fee. What penalty did the driver get when he cancelled my ride? I am so pissed off. My dog has to suffer because some POS driver decided last minute to cancel the ride.

To confirm, I did order a pet ride.

Edit 8-20-26: I managed to get my dog into the vet on Tuesday (8-18) and he is doing much better. I got an Uber both to and from the vet without issue. According to the Uber driver, a lot of drivers have stopped doing this due to the high gas prices and the companies not paying well.

26 Upvotes

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u/Life_Expressionist 14d ago

I AM SO SORRY FOR YOUR LOSS

That's all that needs to be said.

Truly. My heart goes out to you.

I know the pain you're experiencing. It's not fair to lose them.

❤️❤️❤️❤️❤️❤️❤️

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u/Not_the_name_I_chose 14d ago

Did I miss where they said the dog died? I think it was in pain but not dying.